With My Sky, you can join our free loyalty programme, Sky VIP. It’s also the quickest and easiest way to securely manage your Sky products and services, pay your bill and get help if you need it. Brilliantly simple and personalised to you, My Sky makes managing your account, paying your bill and getting help easier than ever before. Get instant access to the information you need, when you need it. Key features: • Join Sky VIP – the loyalty programme that gets more rewarding the longer you’re with us. It’s our way of saying thank you. Join now to discover your rewards. • View and manage your Sky services, and see the offers and upgrades available to you. • Check and pay your bills, view your future costs, and change your payment details. • Track your Sky Q and Sky Multiscreen orders, and reschedule TV engineer visits if you needed. • Find out what you'll need to know before you can book your Home Move and contact us through the app. • Keep an eye on your broadband speed and usage. • Track your Sky Mobile order from dispatch to delivery, and view your credit agreement. • Keep up-to-date with the latest updates about your Sky account and services with in-app notifications. • Manage your Sky Go devices, reset your TV PIN, activate Remote Record and pair your viewing card. • Fix broadband problems quickly using our broadband diagnostic tool and solve common issues fast with our step-by-step guides. And if you still need to contact us, we’ll put you in touch with a Sky expert right there in the app. The My Sky app. Your Sky world in the palm of your hand.
Stopped working on all mobile devices on the 01/02/24
There was an update three days prior to this but there was no issue until the 01/02/24. Now only parts of the App are displayed (bills & payment have disappeared completely)
IrelandViju
Is there any sky app for Ireland customers? Tired of downloading sky app uk version ! Its needs uk mobile number post code to work, sky recommended to use this for Irish customers , don’t know how it works?
IrelandTickets Ireland
How do you enter the draws for Ireland?????
IrelandRubbish service and customer relations
In my experience Sky service and customer relations are rubbish. No elaboration needed. Only way to get attention from them is to cancel payment method! Long live power of the people.
IrelandUseless
It almost never works properly. Most of the time it hangs and shows you a blank screen. When it does work it feels like all that sky want to do is sell me stuff... I need to scroll and click past a ton of "Find out more about this service/offer"... I just want to check my bill...
IrelandWorst service
Forget to read reviews .0 star
IrelandIrrelevant to customers in Ireland
Sadly, the VIP feature of the app is irrelevant to Customers in Ireland: list of rewards are from companies in the UK and the tiles in the app are unclickable. Additionally, I cannot open my invoices in the app. Finally, there is no contact information available to Customer Service other than an unresponsive chatbot.
Ireland
In this new version, we have made a number of bug fixes and other tweaks to enhance your experience. Thank you for your feedback, we are always listening and do take feedback seriously. Please continue to check back for updates and if you encounter any technical issues, please email us at [email protected]
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