Get help, 24/7, Monday - Sunday. eMed gives you easy access to GPs, Physios, Advanced Clinical Practitioners, Mental Health Practitioners and Pharmacists, day and night, right from your device. We are here for you when You need an appointment 24/7, day and night You need medical advice, referrals, sick notes, and prescriptions You need help for the whole family, including children You want to be seen from home on your phone or device You want to choose who you see - we have 5 types of experts ready to help: GPs Advanced Clinical Practitioners Mental Health Practitioners Prescribing Pharmacists Physiotherapists You want same day prescription collection from any UK pharmacy or same day delivery on prescriptions in London You need a referral to a specialist You need help when you’re away. With our private service, you can get help when you’re travelling, at home or abroad * * Patients can be seen when abroad, excluding: North America (USA and Canada), Germany, China (including Hong Kong), Australia, New Zealand, South Africa HOW DOES IT WORK? • Download the app for free • Book video or audio-only appointments with a range of clinicians at a time of your choice • Prescribing clinicians can send an electronic prescription straight to the UK pharmacy of your choice or choose same day delivery in London GP AT HAND - GET FREE, 24/7 ACCESS TO NHS CLINICIANS GP at Hand patients can book video appointments with a range of NHS clinicians, including GPs and physiotherapists. Appointments are free, available 24/7 and you can choose a time that suits you. In-person appointments are also available at our London clinics. To register you will need to switch from your current GP practice. Once an application is made, a registration period will apply before you are able to access the service. BUPA MEMBERS If you have BUPA private medical insurance, you can speak to a clinician via the eMed app for free. Just enter your BUPA membership code when registering. SAFETY Your data is always safe. We’re regulated by the Care Quality Commission (CQC) for our doctor appointment services in the UK. Our clinicians are experienced and our doctors are GMC registered. We take data security extremely seriously and wWe are compliant with ISO 27001 as well as adopting robust safeguarding measures to protect all medical records and personal data. Download the app for free and take control of your health.
Excellent service
Every time I use their services they are attentive listen to you and give you the best of advice . I was away fro GP at hand but I am back again and delighted . keep up the excellent work especially for me that I have mobility issues the whole team is helping me like no one as in all aspects
Telephone app
I have booked my first telephone appointment through the app. I have received notification that the doctor is running late. 20 min later I received One signal of the phone I call. Didn’t even manage to answer . Very poor service . I am still not sorted
The availability is dire
It used to be really good that you could get a virtual appointment the same day or within a few days at most. Now it’s about 2 weeks.
Very happy
I’m a nervous patient but they made me fell very relaxed. So friendly and not rushed at all
Next appointment in 2 weeks
Since you claim that your “service” is rated on App Store I will give a service review: 2 weeks waiting times to book an appointment with a Nurse, not a GP. Appointments then get cancelled and maybe rescheduled for another day if you’re lucky. This service used to be great. Now it’s absolutely terrible.
easier interface.
Simple UI /UX considerations. e.g, I reorder nearly 15 repeats. Being able to select/tick medications and reorder once as opposed 15 times is of same actions Making manual text boxes larger utilising white space and scroll down.
Sean Ward
Very knowledgable and friendly service
- Improved the general look and feel of our app. - Fixed bugs and improved stability to enhance your overall experience.
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