United KingdomCharge your vehicle using the Blink Charging - EB Go! platform
Horrible customer experience
Absolutely appalling experience with this app while charging yesterday! It consistently overcharges (money doesn't get refunded back), and this is not due to any issue on my end—I’ve verified this on several accounts. The app itself is a nightmare: dreadfully slow, crashes constantly, and utterly fails at basic functions like displaying the invoice history. Bad UX overall in the app and near to charging station Trying to interact with the history tab is a joke—it just gives an eternal spinning wheel of nothingness. To make matters worse, the customer service is a disaster. The representative was clueless, and the call quality was atrocious, making a bad situation even worse. This app needs a serious overhaul, both in functionality and customer support. Extremely disappointed! Chrager ID - 1796-04
United KingdomVery Expensive - Chargepoint issues
Just used blink for the first time and likely the last time. Half the charge points were unusable one arrival. Was charged near £20 for 30-40% charge other providers are this cost for full charge. Very disappointed.
United KingdomThe most unreliable service imaginable
I have never written an app review, which hopefully frames this somewhat. Blink is terrible. Not just bad but really incredibly awful. The chargers don't work. The app doesn't work. The cost is the highest in the UK. They have a monopoly in Brighton, which means the greenest city has no access to reliable EV charging. It's a massive disaster, for everyone involved. I can't imagine what kind of backhanders led to this still being acceptable.
United KingdomUnclear / expensive pricing.
User interface is not good- unclear how much will be charged per kw. PlugShare suggests these posts are £0.35/kw but their app was suggesting a charge would cost £55!! Unplugged and went elsewhere.
United KingdomVery poor
Tried to get a charge in The QPark off Stephens Green in Dublin. This app is utter garbage. Couldn’t connect to my apple account, couldn’t get it to connect to my credit card. Took a few minutes even to work out how to get to the charger I want with the ui from hell. Apps like this must be owned by BP through a shell company with the sole purpose of keeping us on fossil fuels. That’s the only thing that makes sense. I’m an it consultant and I’ve had ev’s for ten years. Wasted 10 minutes trying to get this to work and gave up in the end. I think that says it all.
United KingdomBlink and you’ll miss it
Utter rubbish. Ridiculous app, poor information and no functionality. Why release a product that doesn’t work.
United KingdomRubbish!
App would only load 2 ad screens which couldn’t be closed so couldn’t get to the screen to set up an account! Couldn’t charge my car. Rang call centre. They didn’t help either!
United Kingdom
- Added an in-app review process. - Price estimate now includes a summary of additional fees. - Added a select all option to notifications opt-in/opt-out. - Added support for bay booking & assisted charging. These features will be coming online soon! - Lots of back-end stability fixes.
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