United KingdomWith our App you always have your facility in your pocket. Get up-to-date information, news, class timetables, swim timetables, offers, events and receive push notifications for important news. CLASS TIMETABLES Get real-time access to your centre’s timetable for classes, including times, instructors, locations and class description. SWIM TIMETABLES Get real-time access to your centre’s swimming timetables, including times, pool and where relevant, a session description. CENTRE INFORMATION Information such as opening times, activities and facilities are always available in the app and can be easily emailed to friends. NEWS AND PUSH NOTIFICATIONS Instantly get notified of centre news and events right on your phone. With the app, you’ll immediately know when there are new activities or classes, ensuring that you’ll never miss a special event. OFFERS Get push notifications for new offers so you always know about special promotions or refer a friend offers. BOOKING Access online booking portal. MEMBERSHIP View membership packages for our sites with direct links to our membership team to answer any questions you might have. CONTACT US Easily contact us with site telephone numbers and email addresses or view directions and maps. SHARE THROUGH FACEBOOK AND EMAIL Share classes or swim sessions with friends through Facebook. Email your friends with directions, news, and facility information and offers. CENTRES COVERED: Bramcote Leisure Chilwell Olympia Kimberley Leisure Centre APPLE HEALTHKIT We also use HealthKit to allow users to share their activity and workout data with the app. This data is used to incentivise users to stay active.
Doesn’t save payment info. Membership number hard to find
The app doesn’t save the payment information or use Apple/google pay. Which means I need to go and grab my card whenever I want to make a booking which is inconvenient Also it doesn’t show your membership number anywhere convenient. You’ll have to go to your account tab and it’s there in small writing which is hard to see. It’ll be much better if it’s on the front screen if you’re logged in
United KingdomUnable to cancel a booking
Joined again last week after gap of more than a year. Given ability to book online classes, that was fine. Not given a new card, trying to cancel a booked class is impossible without a membership card. Very unhappy.
United KingdomPointless if booking for more than one person
If you’re wanting to use the app to book for yourself then it should be fine. However, if you’ve got a family or partner then there is no way you can book for more than one person without paying full price. I have been trying to use the app to book places for my daughter and I to go swimming. We both have leisure memberships and her swimming should be £2.10 because of her age. The only options available in the app are for me to pay my correct leisure card rate and then an additional fee of £5.45 for my daughter. This can add up fast during school holidays.
United KingdomNot very intuitive
Couldn’t easily find membership number (which the leisure asked me for when I needed to call them). Couldn’t see how to cancel a booking, even tho their website blurb says this can be done in the app.
United Kingdom
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