United KingdomOrder and Pay at your table with the O’Neill’s app and we will bring your food and drinks right to where you are sitting! So, what are you waiting for? Download the app and place your order now! Features: * Order a meal, tapas, drinks or all three! * Use your app to look for any special offers and apply them to your bill * Buying rounds? Save time with our ‘same again’ function * Save your card details and check out quicker *We reserve the right to change the offers without notice.
Doesn’t work
Save yourself some time and just order at the bar. I downloaded the app but had no confirmation email to sign up and after clicking on any of the menus within the app, all I received was blank screens. I eventually gave up trying and went to the bar!
United KingdomIt won’t let me make an new account or log into my old account
I am regular and I thought I would log into my old account but it won’t let me log in and it also won’t let me sign up
United KingdomUsed to work
Used to work fine. Bit slow but worked. Then it Suddenly kicked me out my account and now unable to log in. Forgotten password link just takes you to a picture of the logo. Unable to make a new account. Just repeating message saying ‘an error occurred. Try again’ but no way of getting further.
United KingdomRubbish
Doesnt let you choose a table! You lost a big order for seven people today!
United KingdomPub isn’t listed
Menu says to order on app, so I give them all my details, then I can’t actually order as the location isn’t listed! What a waste of time!
United KingdomNot user friendly
So I’ve used the app a few times to order at the table but have no rewards. Then I read the directions in details. To get rewards, apparently you have to add your rewards code or something to your order! WHY! The app knows your code. It knows you’re ordering. Why can’t it do this simple task for you? I run teams that design & code apps. We try to make it easy for the user so they want to come back again. The rewards are meagre but at least make it easy to collect them. This would not pass the test.
United KingdomWelcome drink is a con
3 of us signed up to the app for the welcome drink only to be told the QR didn’t work. Lady said ‘they never work’. False advertising 🤔
United Kingdom
- We have redesigned the homepage to give it a new look and feel to enhance your experience. - There have been improvements to how we showcase your rewards so you can access them more seamlessly. - Technology and performance enhancements to ensure the app is working the way you expect it to work.
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