RCI Bank UK

The RCI Bank App has been designed to help make saving even simpler, and it’s more convenient to manage your award-winning RCI Bank savings account on the go.

Our App features include:

• Access to your accounts quickly and securely using touch ID, facial recognition or PIN to log in.
• Check your savings account balances and view your recent transaction history including interest statements.
• Make withdrawals from your savings account to your linked account.
• Update your email address, home address, and contact number
• Update your marketing preferences
• Manage your maturity options
• Request a User ID reminder
• Reset your password
• Find help in our support section. 

How to register for the App:

You'll need to be an existing RCI Bank customer with an existing RCI savings account.

1. Open the App and confirm that you’re an existing customer; or open a new account if you're not an existing customer by visiting www.rcibank.co.uk. 
2. Enter your online RCI Bank username and password (if you've forgotten your User ID you can request a reminder at this point);
3. Provide the requested characters from your security question;
4. Create and confirm your 6-digit app PIN;
5. Enable Touch ID, PIN or facial recognition (if supported on your device);
6. Review and agree to the Terms & Conditions;
7. You can then access the app and view your savings account(s).

Need help?

You can visit the ‘help’ tab in the App to visit our FAQs and find out further information about our mobile banking App. Alternatively, simply click ‘contact us’ to call or email us. 

You can also check out our “how to” videos on how to register and on making transfers/withdrawals by visiting our website.

If you need further assistance, you can contact us directly via telephone by calling 0345 6056 050. We are open Monday-Thursday 8am-8pm, Friday 8am-6:30pm, Saturday 9am-5pm and Sunday 10am-4pm.


Important information:
• You'll need to be an existing RCI Bank customer with an existing RCI savings account to access the RCI Bank App. 
• The RCI Bank App is only available to UK residents aged 18 years and older.
• The features available to you on the App are dependent on the type of account you hold with us.
• An internet connection is required to access the App. Please be mindful that data charges may apply.
• The ways in which you can use the App may be controlled by the rules and policies of the Apple app store.


RCI Bank is a trading name of RCI Bank UK Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
 
Firm Reference Number 815220. RCI Bank UK Limited is registered in England and Wales, No. 11429127. 

Registered offices: Rivers Office Park, Denham Way, Rickmansworth, WD3 9YS.  

You can confirm our registration on the Financial Services Register.