United KingdomHelloMe Money Digital Banking The world of banking is advancing, we are advancing too, and we want you to advance with us. We will be fair with you; we will be transparent. Our focus is to solve problems rather than sell digital banking products. For too long, banking had been stressful, time consuming and complex. We want to change that by bringing the bank to your fingers. We are a fast growing team based in Canary Wharf, London. UK, But we operates in the UK and Euro countries of the EU. HelloMe Limited respects and protects all customers privacy. Our Commitment: We will never ask you to give personal codes or account details anywhere else outside of our banking app. Your personal data is safe with us. We will not sell your data We will always allow you chose cookie preferences. Timely information on your account transactions via emails. How do we collect your data: We collect your data when you use our website, HelloMe Money app or any of the other services we offer via our app or website. Your personal data that we know is only limited to your personal details like names, address, postcode or when you use our app or payments. Getting started is as simple as downloading our app, filling in your information, providing KYC documents, and receiving your local account details, and taking advantage of the opportunity of sending money locally and internationally in a seamless, swift, and safe manner.
Security
On selecting the sign-in option you’re presented with a screen showing your user name and password. Next to the password input is the ‘show password’ option which I think could be a serious security breach. This means that if anyone has your phone they could open the app and immediately have access to your password and even do more if they have you PIN. In other words the app does not secure your password. I hope something will be done soon. This is still a security issue. Please address
United KingdomSecurity
On selecting the sign-in option you’re presented with a screen showing your user name and password. Next to the password input is the ‘show password’ option which I think could be a serious security breach. This means that if anyone has your phone they could open the app and immediately have access to your password and even do more if they have you PIN. In other words the app does not secure your password. I hope something will be done soon.
United KingdomBad customer service
I had issues with my transactions to Nigeria on 2 different occasions one of it the recipients didn’t receive the funds. I emailed the customer till today not a response from them. I wish I could give 0 star
United KingdomVery reliable
The app is user-friendly and easy to navigate. Transactions are secure and fast, and the app provides real-time updates on the status of transactions.
United KingdomExceptional
I had an exceptional experience opening an account. The interface is really clean and simple to use. I love that I can exchange and send currencies through it. It’s so much easier having everything in one place, it’s made managing my finances easier and stress free.
United KingdomMy new go-to
Amazing app with great customer service. Look forward to using this more in the future!
United KingdomGreat Start
Great early version, some minor bugs when I first downloaded but the recent bug fixes shows the team is actively listening and updating. Working well so far
United Kingdom
Minor bugs fixes
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