Meet the new Tim Hortons app—now including Tims Financial! Download the app to enjoy the convenience of ordering ahead for pickup, delivery, or dining in. Pay for your order, earn Tims® Rewards Points, and redeem rewards in one simple step using Scan & Pay. With the app, you get access to personalized offers, delicious rewards, contests, games, and Tims Financial—all through your phone! Tims® Rewards Earn points with every order and redeem them for free food and beverages like coffee, baked goods, or breakfast, lunch, and dinner items. Who knew your Tims routine could be so rewarding? Tims® Financial Looking to maximize your points? Sign up for the Tims Credit Card to earn Tims Rewards Points everywhere you shop.* Plus, other great benefits! Personalized Offers Take advantage of exclusive deals inspired by your recent orders. Simply activate the offers that interest you and order the menu items before time runs out! Scan & Pay Save time at checkout with Scan & Pay. You can now pay for your order, earn Tims Rewards Points, and redeem rewards with one simple scan of your app. Order Ahead & Delivery Skip the line inside by ordering ahead with the app. Choose a location, put together your perfect order, and look for the ‘Mobile Pickup’ sign inside the restaurant. Staying in? We’ll deliver right to your door. Save Your Favourites Add recently ordered items with one tap—or create a list of your personal favourites. Customized orders are saved on your menu so you can quickly and easily get your order just the way you like it. Contests and Games Score prizes and extra Tims Rewards Points with our fan-favourite contests and games like Roll Up To WIN™ and the Tims NHL® Hockey Challenge™. DISCLAIMERS: The Tims® Credit Card is powered by Neo Financial™ and issued by ATB Financial pursuant to license by Mastercard International Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Inc. Tims® Financial is a registered trademark of Tim Hortons Canada. *Certain purchases are prohibited by law from earning points.
Closed 1hour before closing time
My friends and I wanted to go to a local Tim Hortons on boul. Taschereau and we went at 8:30pm and online it stated it closed at 10pm we’ve been to this Tim hortons plenty of times before and they’ve always closed at 10pm. They did not serve us at 8:30pm and when I called to ask if they were open they lied and said they were closing at 9pm, there were 2workers in there not closing but on they’re phones. It was 8:30pm and both drive through and doors were closed. They did not let us in.
CanadaCannot access 2 of my account.
Tried to sign in and app indicated there is a problem with both accounts. Tried to get customer support to help and mow I need to make a third account. Very frustrating.
CanadaApp not working right
I’ve not been able to use online order for a month! I get as far as going into my cart, and i can’t hit continue cause the button is stuck loading. This app gets worse and worse. Do better TH, you have the money to do so!
CanadaFood available
When ordering for delivery, there are never any muffins or donuts available. I tried each and every single one of these items. There is no way the store is out of all of this. And now none of the sandwiches are available. On a Saturday morning no less. Fix the app. And can you please using DoorDash as your delivery solution? They are so slow!!! Honestly it is easier to bypass you guys and order directly from skip the dishes
CanadaHorrible experience- don’t lose money
The corp takes the money but doesn’t authorize the refund permission to stores. Whenever the store cannot deliver your items they cannot refund the money.
CanadaBloated & Useless
Seems like whenever Apple releases a new device, these companies race to find new ways to inflate their software withe completely unnecessary processes. Tim Hortons is no different. This app seems to built around collecting loads of data before being accessible. Not sure why they have so much redundancy in their menus, but whatever the case, this app is a power hog. My new phone dropped 3% with just a couple minutes of use. My old phone with a 3yr old battery would drop 20%. Additionally, some of my information, such as my points,would be inaccessible, and even though the app acknowledges my name, it thinks I’m signed out when I try selecting my account. This app is absolute trash, and if 7-11 didn’t have such such terrible customer support, I would’ve ditched this years ago.
CanadaUseless
Can’t order a thing. Why!?!?! Every food item unavailable I don’t get it. Really want this app to just work but it keeps letting me down
Canada
May 14, 2024
May 14, 2024
May 14, 2024
New homepage (and a new overall look) UI improvements Some bugs fixed
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