The myGroupSource app gives you direct and easy access to your group benefits from wherever you are. Use this app to submit claims, view your benefits card and booklets, look up details about your plans, and contact GroupSource. **Install this app if myGroupSource is your claims payor. If your claims payor is ClaimSecure, download the GroupSource ClaimSecure app.** You can use the myGroupSource app to: • submit your claims, including easy photo claims • review your claims history and payment information, and see the status of your claims • see your Health Spending Account balances (if applicable) • view and edit your personal contact and banking information • view beneficiaries and dependents • view your benefits card and benefits booklet • contact us with any questions you may have Your personal information is secure and encrypted when you use the myGroupSource app. For more information, go to groupsource.ca.
I miss SunLife app
Always an update for this app. Glitches, not friendly to use.
CanadaBeing left behind for what?
Phone stuck at iOS14, can’t get into my benefits as a result of update that requires iOS15…not sure what features are so important as to exclude all but those on the later versions…
CanadaTerrible app
This app caused something to become corrupted. After downloading it, my phone started to freeze and restart every 10 mins, lasting 2 days. I had to factory refresh to fix it (don’t get me started on how I backed my phone up with it restarting every few minutes)
CanadaUseless
Want to check your coverage? Please refer to this 95 page employee handbook which does not contain page numbers or a table of contents.
CanadaDecent, could be better
It’s overall easy to use and gets the job done well. Only things I can think of that could be improved is being able to have the benefits card on Apple Wallet, and the look of the app. It feels a bit mid 2000’s with the colour scheme and layout. Maybe make a bit better of a User interface with some more pleasant colours? Overall good app that is easy to use though.
CanadaHorrible customer service
Lousy, the worst insurer in the world, I had better coverage in 3rd world countries !
CanadaWry frustrated and annoyed
It tells me that I need to update the app I order to log in. Every time I go to the App Store to update it, it doesn’t work
Canada
- General improvements. - Minor bug fixes.
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