Only use this app if you have the Dexcom G6 CGM System. See your glucose number and where it’s heading with just a quick glance at your compatible smart device* with the Dexcom G6 Continuous Glucose Monitoring (CGM) System – Approved for diabetes treatment decisions with zero fingersticks†, no scanning, and no calibration. Discuss with your healthcare professional how you should use the information displayed on the Dexcom G6 to help manage your diabetes. *For a list of compatible smart devices, please visit dexcom.com/compatibility. †If your glucose alerts and readings from the Dexcom G6 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions. Dexcom G6 provides real-time glucose readings as frequently as every five minutes. Dexcom G6 is approved for children age 2 and older. The Dexcom G6 System provides personalized trend alerts right on your smart device and lets you see when your glucose levels are going too low, or too high, so you can better manage your diabetes. The Alert Schedule feature lets you schedule and customize a second set of alerts. Custom alert sounds are available, including a Vibrate-Only option on the phone for glucose alerts. The only exception is the Urgent Low Alarm, which you can’t turn off. The Always Sound setting allows you to receive certain Dexcom CGM Alerts even if your phone sound is off, set to vibrate, or in Do Not Disturb mode. This will allow you to silence calls or texts but still receive audible CGM Urgent Low Alarm and alerts: Low and High Glucose alert, Urgent Low Soon, and Rise and Fall Rate. Always Sound is on by default. A Home screen icon shows you if your Alerts will sound or not. For safety, the Urgent Low alarm and these alerts can’t be silenced: Transmitter Failed, Sensor Failed, and App Stopped. In addition to the accurate performance provided by the Dexcom Sensor, you’ll receive other valuable features: • Share your glucose data with your followers who can monitor your glucose data and trends on their compatible smart device with the Dexcom Follow app. Share and Follow functions require an internet connection • Health app access so you can share retrospective glucose data with third party apps • Today View widget, which allows you to view your glucose data on the lock screen of your smart device • Ask Siri* to read your current glucose value, using a custom phrase • A Dexcom Clarity link on the landscape trend graph lets you easily transition to the Clarity App to view more information on your glucose trends *Siri may not be available in all regions. Check Apple’s website to see if Siri is available in your country. Apple Watch View your glucose information, trend graph, and alerts and alarms right from your wrist with the Dexcom G6 Apple Watch app. Watches require compatible smart device to use app. Dexcom G6 watch face complications allow you to view your glucose number and arrow from your watch face
Inconsistent
While yes it has been helpful to have access to my readings via my phone or watch; the fact that it’s very inconsistent and fiddley is a pain. First off, main app on iPhone is sufficient. It has a basic layout, which is confusing at times (obviously they don’t use Apple design language, they’d rather retro fit their own “style”). App cuts out often, though not sure if app or sensor’s fault, contacted their support before and it’s apparently a know issue. The Apple Watch functionality and app is barebones at best, unusable at worst. Again, not using Apple design, retro fitting their own design language which looks like it was it was never tested, like a piece of software designs for a hospital. The complications are bare bones too. They obviously haven’t updated the complications since the original Apple Watch. THERE IS SO MUCH SPACE ON THE NEW WATCHES. Why not a graph complication, or one that has the colour bar and changes to red as your BGL levels go up? Maybe a summary complication that shows your averages or shows interesting data like comparing your readings to the previous week. I mention all this because there is in fact a better app. It’s called Glucomate, made in Australia. It has all these wonderful complications, a fresh design, falls in line with Apple design language and is updated REGULARLY. One downside though. The Dexcom app only updates Apple Health once every 3 HOURS. Honestly, for a company that charges so much for equipment and medical supplies just so us Diabetics can live easier life’s, they could put money into R&D.
AustraliaObvious that it was made offshore
Barely works. Don’t change the system time or the app will break.
AustraliaPoor watch support
Watch support is woefully inadequate. App reports incompatibility with the latest version of iOS even months after release. UI is limited. Features are limited. This app feels like the bare minimum effort required by Dexcom.
AustraliaDexcom is so bad
The app is bad, the product is bad. it wont even download at the moment and stopped working in the middle of the night with a very awful loud alarm to let me know it stopped working. It honestly makes having diabetes so depressing. i miss libre sensors - they are the best.
AustraliaNo support or updates
This app just doesn’t keep up. Clearly a change in iOS changed some things and they just never update. The watch complication is virtually unusable and unreadable. We pay huge amounts to have these devices, the least they could do is properly support their usage.
AustraliaConstant inaccurate readings
This app is absolutely terrible. You can’t use it without enabling ‘critical alerts,’ which wouldn’t be so bad if the readings were accurate. However, they’re never critical, and the app constantly interrupts you throughout the day and night, even when you’re asleep. Most of the time, the basic readings aren’t even accurate.
AustraliaApple Watch update
Since the watch update none of my watch face will show the dexcom app I have contacted apple and they said to contact you The only reason I have a watch is to display my dexcom reading and now I can’t can you please fix this
Australia
• Performance enhancements and bug fixes
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