AustraliaBusinesses can experience the freedom to take payments on-the-go with Smart Mini, our portable payment solution which simply pairs to your phone/tablet via Bluetooth. Smart Mini app features: • Take payments / issue refunds • View your transaction history • Add tips / surcharge to sales^ • Send digital receipts to customers • Receive same day settlement* Get complimentary access to the Smart Mini Hub to view your daily sales in real-time, set surcharging or tipping rates and manage your Smart Mini user accounts. NOTE: The Smart Mini app can be used by CommBank merchant customers who have applied for a Smart Mini reader. For support, call our Merchant Helpdesk on 1800 230 177 any time. ^Surcharging is a useful tool to recover the costs of processing card payments in your business. However, the value of the surcharge must not exceed the value that it costs you to accept the transaction, you can find more information at commbank.com.au/surcharging. *Same day settlement is available on all EFTPOS transactions made before 9.30pm (Syd/Melb time) for eligible customers with a CommBank Business Transaction Account and a linked CommBank merchant facility.
Never connects
Always shows expired session error. I never got it working. Called support, all they had to tell Me is to del app, restart phone, re install it and try again? I mean like seriously. You are a bank earning billions in profit that’s the best you can do?
Australiaworst app ever
I bought this for a market and I can’t even get past the activation codes to connect my reader and start using it !! It just says “session expired” and the customer support said that it’s a bug and there’s nothing they can do. Wish I had checked the reviews earlier. Literally the most appauling experience from commbank, the customer service was nice however the app efficiency and accessibility is non existent. Don’t bother with this I WOULD GIVE 0/5 RATING IF I COULD
AustraliaApp does not function
Just got my smart mini - unfortunately the app is non functional. Keep getting an error message saying timed out. Once this has appeared the app must be uninstalled and reinstalled in order to log in again.
AustraliaAbsolute garbage
Waited three months to get it. Finally get the device, two days or unable to set it up due to a error. People on phone speak to you like you’re doing it wrong yet it’s the device and app issue. Will be going to square and honestly probably taking my business banking away from comm bank too
AustraliaHaving the same problem?? App not working…
I have also had the same problem with the app not working and gives a 650 error or something like this? Why do we have these problems and no one knows why or how to resolve the issue?
AustraliaVery bad app
Keeps saying session expired during the LOGIN process. I’m starting a new session, I’m trying to login, how can it expire? And this is my very first experience with the app, trying to activate the account. What a joke
AustraliaUnable to log in
Log in and activate for second PIN code and session expired well done commonwealth bank
Australia
- Send your receipts via SMS or scanned by QR code - Enable or disable the Business Address to be displayed in the Smart Mini digital receipt - Enhancements to the Transaction Search and Reporting - Smart Mini User Interface Updates
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