United StatesWelcome to the Budget Taxis booking App!
Through this app you can:
• Order a taxi
• Cancel a booking
• Track the vehicle on the map as it makes its way towards you!
• Receive real-time notifications of the status of your taxi
• Pay by cash or with card
• Order a taxi for an exact pick-up time
• Store your favourite pick up points for easy booking
I tried to book a taxi using the app. I booked because the app said 5 minutes pick up time. Once booked the app did not allocate me a driver...I waited 10 minutes still no driver allocated, so I cancelled the taxi....upon cancelling I was told I will be charged £2.50.....shocking...absolutely shocking...if they can not get me a car after being told 5 minutes, they should not charge me.
Ive noticed a major lack of performance as of late using the app, like the app not accepting any card payments. Another thing is there seems to be a lagg between accepting, processing and assigning trips.
Why haven't you updated your app? The fact that yous don't even have a call the passenger, or anything to say why your going to be late is absolutely stupid. That's why the vast majority of people use Uber
Negative stars if possible ✨️ 💛 😌
As a user researcher, my experience will come with recommendation
Friendly and polite driver
Charged over £8 for cancelling before any driver accepted the ride :/ What a rip off
ETA Live Activities
Passenger Live Location Sharing
Pair and Pay
Other small bug fixes and enhancements
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