United StatesThe new Bahia Principe Hotels & Resorts app offers more possibilities.
It allows you to browse destinations and hotels and access your My Bahia Principe account.
You can:
Complete the check-in process to expedite your hotel arrival and use express checkout.
Explore an interactive map to locate services.
Make reservations for activities, shows, and dinners, as well as inquire about excursions and spa treatments.
Submit requests for Guest Experience Service and room service.
Download it now and start planning your trip!
unable to access my reservation, cannot check in or book anything. not sure how to get it fixed. tried to submit request online. have submitted request 5 days in a row. no one answers.
App will not let me check in at all. Have contacted customer service and they said try multiple devices which we have. Cleared cookies and cache. Nothing working.
I have been trying and trying to check-in on the app and it will not let me no matter what information or booking ID I enter. It just keeps telling me to "Try Again" - how do we know which "Booking Code" to enter - I have a Booking Code, a Booking ID and a Reservation Code - none of which works. Please help!!
often, I have to restart the app. some glitches. Could be easier to navigate.
It kinda works, but everything is ridiculously slow and impractical. Here is a list of things to do, click each one to know where they are happening. And by that, i just mean the name of a place. If you want to see it in the map, go open the map yourself and figure it out. But really, 10 second of loading time for so many pages is just not acceptable
Great!
Won't open
- Performance and stability improvements.
- Redesign of the map with integrated search.
- Update of the "My info and my trip" section with the option to check-out online.
- New functionality for selecting documents from your device's gallery during check-in.
- Improvement in satisfaction surveys.
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