United StatesAt PetSmart, we know being a pet parent is one of life’s most rewarding experiences. It also raises many questions! So, we’ve built our app to be a valued resource for every step of your journey as a pet parent. You’ll find helpful articles, products, services bookings and can shop for all your pet needs in one place.
• With in-app shopping, you can get all your pet essentials in one place. In a rush? Get your order in 1 hour with buy online pick up in store.
• Sign up for our Treats loyalty program. You’ll earn points every time your shop & you can manage your account through the app.
• Get your pet looking fresh with in-app salon booking, appointment management & easy rebooking
• Check Doggie Day Camp availability
• Make & manage PetsHotel reservations
• Tailor the app experience to your entire pet family with personalized offers & content
With a store locator, helpful resources, in-app shopping, services bookings, informative articles & videos, the PetSmart App is a great resource for a great life with your best friend!
I'm having similar issues as others. Clicking on an item to order I consistently get "Oops something went wrong. Try again later". Or if I click on a category, I get a blank page. This is a good way to turn off customers and force them to a competitor's site.
Truly the worst app I've used in the last decade. It used to just take forever to load, but it worked. Now it takes forever to load, and I can't even grt past the checkout screen since it pops up and disappears. You'd think they would test it before pushing out an update this horrible. Please, please, please, hire competent developers. You're losing business because people would rather go to Petco at this point. If I could rate it lower, I would.
My Long Haired Chi's enjoy this food. Originally on the puppy dry kibble. Meets their requirements.
Now I can't even make an appointment for grooming using the app, I have to call store.
This latest update has made it impossible to place online orders. I have tried pickup and delivery on multiple devices over a couple days now.
The best
Cannot ship to a Canadian address...
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