United StatesAmerica’s first and oldest department store is back as a modern digital Collective Store. Stay tuned for a whole lot of magic — this is just the beginning.
Avoid! Not all items delivered. Still pending over 1 month. No refund. Emailing 3 times, texting- no answer.
App won't load items when I search. Live chat isn't working on website. I texted the # for customer service they never responded. Emailed twice asking a question and the person is literally stupid. Ignoring what I'm asking and answering to other things I didn't even ask. Horrible customer service, and I'm about ready to stop ordering from them. I simply want to change out an item from my order before it ships since I chose wrong color.
I downloaded the app. Where is my 15% off. Uninstalled
Wish they had more options with brands and more items with certain brands. Also, I wish they had free shipping and returns.
Unable to place order multiple times. Very disappointed. Cancelled oeder
Loved shopping in the store, now have to shop online, have to order two sizes and return the one that doesn't fit.
BAD !!!!Horrible Experience!!!! BAD I placed my order, and they canceled it. After they canceled my order, they charged my credit card for the order. Emailed customer service 3 times, with no response. BAD
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