Alto Pharmacy

Prompt notification

Unlike most (all?) other apps, option is only to create a new account, not enter info for an existing account. ALTO is better than nothing, but frequently calls right before a delivery saying they're out of a medication and it will have to be delivered some other time. They seem to have no idea what their own inventory is. Also they don't take coupons such as Goodrx for non-covered meds. Delivery people are very nice though.

Quick, efficient and easy

Thank you

Shady company that will bill your insurance before you order so you can't easily transfer pharmacies. High prices also

While I love Alto's delivery service, their app is the slowest app I've ever used. And that's when it works at all! Half the time, it just freezes. As a specific example, the app launches a dialog prompting me to review my most recent delivery before continuing in the app. But this dialog can take up to a minute to load, and the app is frozen in the meantime!

Service is garbage. Sent in a script, scheduled delivery and had it accepted over a week in advance. Was told the morning of that my med wouldn't be delivered for another full week. They obviously knew about supply chain issues in advance but chose not to inform me until the day of so I didn't have other options. Customer service was not help and indicated that this kind of last minute delay could easily happen again. This would be fine for novelty balloons on Amazon, not ok for meds.