The SyncUP KIDS Watch and SyncUP KIDS App are the perfect combination to help parents stay connected and close to their kids, even when apart. The SyncUP KIDS App allows Parents/Guardians to invite family to share their phone locations, send and receive SOS alerts, and connect SyncUP KIDS Watches to be aware of their location, add parent-approved contacts, and assign tasks.
Stay Connected
• Kids can call and text with an on-screen keyboard and send video/voice messages to unlimited guardian-approved contacts—no spam, no wrong numbers. Know where your kids are with real-time secure location tracking and virtual boundary alerts.
• You can invite family and friends to share their phone or Kids Watch locations.
Stay Safe
• Have comfort knowing your child can alert their designated emergency contacts with the touch of the Help button or quickly reach 911.
• Manage contacts, monitor calls, and message logs to ensure only trusted people are in touch with your child.
Stay on Track
• Keep kids on track with tasks, reminders, rewards, and fun features like alarm, timer, and stopwatch.
• Enable School Mode to quiet notifications and limit access to certain features so your child can focus.
Stay Entertained
• The watch includes a 5MP camera to snap pictures and a step counter for parents to set goals and see steps.
• Designed for kids with a water-resistant IP68 rating and a long-lasting battery for all-day use.
• Choose a character or watch a theme and play games.
For more assistance with T-Mobile SyncUP KIDS Watch, please visit: https://support.t-mobile.com/community/contact-us/, reach out via X (formerly Twitter)"to @tmobilehelp, dial 611 from any T-Mobile device, or 1-877-746-0909
This app is awful. It hardly ever loads. Once it does its super slow. What is the point of having an app to track the watch if it never works. I shouldn't have to CONSTANTLY restart the app or even Uninstaller the app to work. The bugs need to be worked out.
It takes forever to open and sometimes doesn't open at all. It's very slow and clunky.
App takes a long time to load. Location never updates. Live tracking gives me an error. I am paying for service to give me peace of mind and it doesn't work at all. It's 10pm and the app still says my son is at school. Please fix this app
I have had this watch a month it has so many issues 1. Location is always wrong even in live mode track the watch to a kid using her # on his apps for location it's his old # so we changed the number it didnt help 2. It won't allow me to add a family group 3. Http 409 comflict appears 4. Internet is offline. 5.It jumps in and out of boundaries every 15mins and it's never in the same place she is 8 and is in school but her location is everywhere terrible product in my opinion...
This app takes forever to load if it ever does and constantly signs me out. Absolute garbage app.
Doesnt work
The app itself leaves much to be desired. It takes a long time to open, sometimes doesn't open, and doesn't update everyone's current location, even though you recently just used the app. Also, there are spelling errors: it should be "calculator," not "calucator."
In this update you’ll find app performance improvements and bug fixes.
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