United StatesThe ConnectNetwork mobile app provides quick access to our most popular services. Using the app, you can create a ConnectNetwork account, manage your account information, make deposits into various accounts, send Messages, photos and videos to your loved ones, and (NEW) take advantage of Walk-In-Retail (Pay by cash) as an alternative to using a credit card.
Our features are based on the facility. To find out which features are available to your inmate, please add them to your account.
• Create and Manage your ConnectNetwork Account
• Make Payments and Deposits for ConnectNetwork services, such as:
o AdvancePay Phone (Prepaid Collect) o Trust Fund (Inmate Trust Account)
o PIN Debit (Inmate Phone Account)
o Debit Link (Inmate Account for Tablet Services)
o Walk-In-Retail, a new convenient cash payment method
• Messaging (Email)
o View your Messaging inbox, send and compose messages, and save drafts
o Use your credit or debit card to purchase Message credits
o Add a photo or video attachment to your Message
o Depending on the facility, send credits to receive a reply
Helps me stay in touch and know that my loved ones are alright. And l am able to see and talk with them. I'm also able to write and send them almost anything that they may need.This app helps to keep me sane.
This app sucks! I dont even know when have messages now, unless log in and check myself. It keeps saying I have mail but then it isnt in inbox n letting me read it. Cant ever get ahold of anyone in customer service either!! The prisons shouldve stuck with jpay
Will not let me sign in or log in at all this app sucks
The call connect is a good way to receive call from your love one.
No bad but not good either
I have had my account for 13 years. about 2 years ago someone stole my phone number so everytime I put money on phone they take it. they where dumb enough to change the number to there's on my account. I have emailed and nothing is being done. my account also now says I'm already signed in. but says my credentials are not correct. how can someone hack my account? this alarms me. how many other people has this affected and nothing is being done. I want my phone number back on my account!!!
Payments won't go through and I'm not getting accurate help.
- Bug fixes
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