Description
Heartist Journey Asia
The Heartist Journey Program is designed to put people at the heart of everything we do. Heartist is simply ‘The Heart of Human Connection’.
The program content provides knowledge and practical tools to help you better understand what makes people tick - why people do what they do - so that you can create deeper and more authentic emotional human connections. The content delves into why this matters and more importantly what gets is the way of doing this.
By developing better people skills you can create stronger and more meaningful connections with people every day; in both your everyday relationships with colleagues, family and friends and at work with your customers.
The new measure of customer satisfaction is all about authentic emotional connection. Customers increasingly want to connect at an emotional level - tapping into their fundamental motivations and fulfilling their emotional needs.
This program is about giving you the skills to do this. It’s a shift from delivering ‘mechanical service’ to finding an emotional connection with your customer thus allowing you to deliver a more memorable and authentic customer experience every time.
The Program is:
- Self-paced
- Putting knowledge into practice
- Focus on real-life/practical/scenario based learning
- Mix of formats/activities (quizzes/challenges/stories/scenarios)
- 4-minute videos deliver content in ‘bite-size’ chunks
- Easy and quick to watch during breaks, on public transport, downtime, etc.
- Illustration/animation works across cultures
Category Ranking
Review Breakdown
Screenshots
Reviews
Good app for talent
A Google userTue, Sep 3, 2019
English
cannot load video @ level 3 !!! so cannot proceed to next activity 😂
A Google userSat, Jul 13, 2019
English
Just FYI. it is only for Accor employees.. awesome app
A Google userWed, Jun 5, 2019
English
good experience
A Google userTue, Apr 9, 2019
English
nyc
A Google userThu, Feb 7, 2019
English
what do i do if i forgot my user id? please help :(
A Google userFri, Jan 25, 2019
English
Osm
A Google userWed, Oct 24, 2018
English
Download & Revenue
About
Bundle Id
com.appster.accor.theheartistappMin Os. Version
5.0 and upRelease Date
Tue, Feb 20, 2018Update Date
Thu, Apr 26, 2018Content Rating
What's New
version
1524763552000updated
6 years agoMinor Bug Fixes
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