publisher
category
price
Freestore
Reviews
0 (0)
United States
Description
Enable your associates to immediately begin interfacing with your end users
By installing this app you agree to the End User License Agreement terms at
http://www.oracle.com/pls/topic/lookup?ctx=wsccl&id=eula_oma_android
The Oracle Mobile Associate app empowers your mobile associates to fully engage with your end users via digital channels such as voice, video, SMS, screen share and annotations.
Associates can receive engagements on their mobile device even when they have the app in the background or when their device is locked. Once logged in, associates can manage their queue and availability status. They can review end user’s real-time context before accepting the incoming engagement and effectively engage them on the right channel. Associates can proactively initiate 1:1 meetings, send SMS or escalate their current engagement with the end-user from voice to video and/or add screen share and annotate on shared screen or video.
With the Oracle Mobile Associate app, you can untether your associates from the desktop, allowing them to engage with the end users anytime or anywhere.
Note: Oracle Mobile Associate requires an active Oracle Live Experience subscription.
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Reviews
via @theaaliyahapp
SINCEREFri, Aug 25, 2023
English
I hate this app.
Doctor SatanThu, Aug 25, 2022
English
Haven't been able to login for work purposes
Katie WackerleSun, May 8, 2022
English
Haven't been able to login for work purposes
Katie WackerleSun, May 8, 2022
English
precious Melody M Rñacoco
MELODY RAÑOCOSun, Nov 14, 2021
English
precious Melody M Rñacoco
MELODY RAÑOCOSun, Nov 14, 2021
English
Eternal
sandhya rani bTue, Jul 13, 2021
English
Download & Revenue
About
Bundle Id
com.oracle.live.omaMin Os. Version
6.0Release Date
Wed, Mar 27, 2019Update Date
Thu, Dec 15, 2022Content Rating
EveryoneWhat's New
version
1671101373000updated
1 year agoAssociate initiated outbound voice calls
UI improvements and fixes
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