United StatesDialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.
Features that Matter:
A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.
Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.
Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.
Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.
Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Very buggy, people can't call me half the time, messages not being sent, when people dial me sounds like I'm overseas, bad customer support
Garbage app. Since the April update calls randomly drop, intercompany calls don't go through, can't transfer calls from my cellphone and I have to use the app. Get it together or we'll move all 100+ users to ring central.
This app is great for small business .
Great features reliable service
This app is always trying to take over your phone. As a Google pixel user it is always trying to take over any other features you have going on. For instance, if I silence all notifications, this app still thinks it's it's turned to ring during important meetings. I realize it is a phone system, however it should not ring over or dominate any feature on your phone. I have also been on meetings on my personal number and had it ringing over and into other calls.
works fine while making calls
t took me a while but I have come to really enjoy this system and all its features, and after looking at other platforms, they don't offer what Dialpad does, and I can access it all in one place. Highly recommend!
+ Bug fixes and performance improvements
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