United StatesPodium® is a communications and marketing platform that helps small local businesses manage all customer communications in one easy-to-use inbox, from collecting payments to managing your online reputation and reviews.
Podium is changing the way local business gets done everywhere. More than 100,000 businesses rely on Podium to grow and do more as a team.
Key features include:
- Inbox: Bring every customer conversation from every channel into a single, easy-to-use inbox. See and respond to every chat, review, text, social media message, and phone call in a single thread.
- Reviews: Double your monthly review volume in less than 60 days and increase website and foot traffic to your business by sending review invitations via text through Podium.
- Bulk Messaging: With a 98% open rate, Podium’s text marketing software allows you to send tailored messages to your customer base that turn into customer sales in minutes.
- Phones: Don't let missed calls fall through the cracks, with a singular business number for calls and texting you can keep all communications in one place and avoid everyone give out their personal number to customers.
- Payments: Get paid with just a text. Payments through Podium gather more reviews, generate higher quality leads, and centralize your customer data to communicate and market in a more targeted way.
Horrible, fails constantly! I have personally called support three Times not once to ever receive a return call, Customer support refuses to Acknowledge issues with their application constantly blaming Cell phones And end users.... Just look through the reviews, 1 star after 1 star..... HOW DOES THIS APP HAVE A 4.1 STAR RATING??? I can't believe we pay a monthly subscription for this P.o.S... if it wasn't for privacy issues I would be happy to share video of the constant failures!
SCAM. If you sign up for the 1 year subscription, they will not cancel if you request it. You are promised it will be canceled, then they give you the run-around and still charge you. I have seen other people complain about the same issue. Do NOT sign up!
keeps signing me out
great app and communication
this app is gunna be huge real soon
Connor Maloney of your company is threatening me that I have to pay to cancel, $474. I didn't even sign up for this. Your website is so terrible that I can't even view messages. I don't want to do business with you! Delete my account and info, and you better not charge me. It took three different employees over an hour to figure out I'm not the admin. They were threatening to charge me personally $474 until they figured out they weren't even threatening the right person.
Easy to use
Soon you'll be able to slide into Instagram DMs directly from your Podium app! Keep an eye out for more info coming soon on how to set up Instagram business messages. We've also included fixes to the Payments and Phones experiences.
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