IT HelpDesk - ServiceDesk Plus

IT HelpDesk - ServiceDesk Plus

Help desk software with integrated asset & project management.

App Report, Market and Ranking Data
publisher
category
price
Free
Reviews
2.8 (975)
United States United States
Description
Help desk software with integrated asset & project management.
Here's a smart way to have your IT helpdesk application at your fingertips, "literally!" 

ServiceDesk Plus, your IT help desk genie, is now accessible on your android mobile devices.

Tackle your tickets while on the go!

● Log in, manage and close your help desk tickets.
● Record info such as the subject, description, attachments, resolutions, tasks, worklogs, and notes.
● Have a bird's eye view of all the details of your ticket in a single pane.

Be available for your end users anytime.

● Allow your end users to quickly log in tickets from the mobile app.
● Have live conversations with end users.
● Respond to end user queries from within the ticket.

Choose what you want to see.

● Create custom views for convenience and save them for later.
● Choose from a list of default views such as all tickets, unassigned tickets, SLA violated tickets, etc.
● Keep track of your response and resolution SLAs with the SLA status flags.

Above all, choose this authentic, Pink verified IT help desk app and have a
world class experience with the best help desk features.

You're only a few quicksteps away from having your help desk mobile app up and
running.

● Sign up for an account with ServiceDesk Plus, if you haven't already.
● Download and install the ServiceDesk Plus mobile app.
● Log in and play.

It's really that simple!

Oh wait! We're not done yet!

You can even have a demo of the mobile app, before signing up! All you need to do
is simply install the app on your phone and use the following credentials to log in.

Username: demo
Password: demo

Download a free 30 day trial of ServiceDesk Plus at http://bit.ly/1OxZB0N
Category Ranking
Not enough information to display the data.
Review Breakdown
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Screenshots
Reviews

Testing Pls Ignore

Satish KumarMon, Feb 12, 2024
English

Not working as per given Instructions

sugandh JaiswalWed, Jan 3, 2024
English

Keeps turning off and doesn't work well. Can't log in at all.

Mike AnneseFri, Dec 8, 2023
English

Okay 🆗👍

Deepak GurjarSat, Nov 18, 2023
English

Undoubtedly the worst experience app. Every minute you need to login as it auto logs out for so called stupid 'security reasons'. C'mon this an app on our private phone. Only annoyance. Next worst thing : no notifications whatsoever comes from the app. Third - What ever customization you do on the app wont be saved when you login in next time. So all in all junk.

RuSSeL JThu, Oct 26, 2023
English

excellent

Ahmed SaadTue, Oct 24, 2023
English

I installed it only because my employer asked me to.

jyoti choudhurySun, Oct 15, 2023
English
Download & Revenue
DOWNLOAD N/AApr 2024Worldwide
REVENUEN/AApr 2024Worldwide
download revenue
About
Bundle Id
com.manageengine.sdp
Min Os. Version
5.0
Release Date
Mon, May 6, 2013
Update Date
Tue, Oct 31, 2023
Content Rating
Everyone
What's New
version
1698770095000
updated
6 months ago

1. Fixed Issue SD #114720
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