United StatesWelcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.
Features include:
OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts
ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year
SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
*Logging into the I&M app requires an active account that is registered online at IndianaMichiganPower.com
Great
It's very wonderful how new billing date is on May 2nd just let me know if that is my new billing date from now to end of year
Was great until whatever they did messed up the whole thing and quit allowing me to access my account or even get a password reset request emailed to me because of being forced to download on a different device. It's now pure garbage! I can't use the previous version because the app won't let me. I can't use the new version downloaded on a new device because it won't send me the link to reset my password or even take the current password!!! COMPLETE JUNK!!!! FIX IT!!!!
Lousy
Remember me button doesn't! App for my android needs the kinks worked out and updated for better business professionalism. Wasting my time with rating the app as well as trying to save my account information so I can log in like I can with other apps on my phone. App for the original company says that saving log in information is against federal government laws. Then why showcase the remember me button. Redundant indeed.
This app is June. Worked great at first. Now everytume its has problem has according and I have to actually go online to website ti pay bill.
I came home from 2 months in Texas to no heat. Because I was never given a message about power surge on Jan. 26. Now my home is 58° and I can't get it repaired until tomorrow. I always got Text messages when power was out Why wouldn't AEP send a message of a Power Surge?
Introducing a better way to view your energy usage! Understand why your bill fluctuates month-to-month (or even year-to-year) with our new bill comparison tool. It comes complete with tips to lower your usage so you can save money!
See your energy usage change over time with our new and improved bar charts! Contrast your electric bill with weather trends in your area to see how temperature can affect your usage! All this and much more in our latest update!
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