United StatesStay connected to your Genetec™ Security Center system from anywhere with Genetec™ Mobile. Access your video surveillance, access control, automatic license plate recognition (ALPR) systems, and much more, on-the-go. Designed for collaboration, Genetec Mobile makes it easier for your security teams to coordinate responses and handle threats.
Provides a unified experience:
- Access your Security Center core entities; Omnicast™ video management, Synergis™ access control, and AutoVu™ ALPR
- Control PTZ cameras, view live and playback video, and add bookmarks
- Lock and unlock doors and monitor access points
- Add plates to hotlists and receive license plate reads and hits
- Take ownership of active incidents with Mission Control™
- Arm and disarm intrusion areas
- Keep track of alarms and events with push notifications
- View security entities easily using the map-based interface
Enhances collaboration:
- Security Desk operators can track mobile users on the map with geo-localization
- Stream and capture live video with your device and share it with other operators
- Initiate communications using in-app messaging and Sipelia™ calling functionalities
- Alert your team with hot actions such as manually triggering an incident, threat levels, public announcements, and more
Want to see what our mobile app is all about? By downloading Genetec Mobile, you can access a free demo system from the Genetec Mobile sign-in page.
Requirements
- Genetec Mobile requires Security Center version 5.8 or greater. Some features require specific integrations or versions of Security Center.
Are you kidding me!! Updated this app and now all my previously stored systems with passwords are gone!!??
Good
Tried to log in but it doesn't give me access to the cameras. Do I need to contact genetec to turn that feature on? The error I get is "directory not trusted"
Tried to log in but it doesn't give me access to the cameras. Do I need to contact genetec to turn that feature on? The error I get is "directory not trusted"
Works well overall, but recording playback is clunky at best. Running SC 5.10.3.
Works well overall, but recording playback is clunky at best. Running SC 5.10.3.
Any way to get alarm alerts/push messages to come through when the app is not running? Can't find anything in the settings. Cameras and playback work fine and look good. Update 8/12/21 was able to get things configured properly (a month ago) and everything has been stable. Upgraded rating
Maintenance
- Bug fixes.
We're always working on new ways to improve your experience with Genetec Mobile. That's why your voice is so important to us. Let us know what you think by using the in-app Send Feedback feature!
Looking for more information? Check out the What's New section in the Genetec Mobile settings.
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