Urban Connect provides companies and their employees with the premier mobility platform that integrates all modes of transport for personal, business, and commuting needs.
Offering physical and digital elements in a comprehensive mobility budget, we help companies efficiently allocate resources to save costs, reduce emissions, and deliver a seamless user experience.
Getting Started:
Download the app and enter your company email.
Residential Fleet Users: Speak to your facility manager or contact support.
Add a payment method.
Choose your preferred mode of transport and you're good to go.
Need assistance? Our dedicated 24/7 customer support is here for you.
Your company doesn't have a UC fleet yet? Contact us at [email protected] to get connected.
What You Can Do With UC:
Select your eco-friendly ride, from E-Bikes and Cargo Bikes to Scooters, E-Cars, or public transport (powered by SBB).
Reserve a vehicle for when you need it.
Use the fleet for anything from lunch errands and weekend outings to meetings and client visits.
When enabled use your company's Mobility Budget as a payment method for your travel.
More about our fleets:
Tailored Pricing: Benefit from unbeatable pricing on private rides and high-quality E-Cars, subsidised by your company. If "Business Rides" are enabled, the expense is billed directly to your company.
Location at Company Offices: Select your location to find available vehicles for reservation.
Lock and Unlock - No Key Required: Open and close your vehicle directly through the app, pulling down the lock handle if using an E-Bike
Bluetooth: The app connects to the smart lock via Bluetooth technology. Ensure both Bluetooth and the internet are enabled when using the app.
Information for Fleet Managers:
Fleet Check Services: Utilising IoT technology, we can help you optimise your fleet size for your specific needs.
Self-service Portal: Manage Mobility Budget schedules and user groups autonomously.
Insurance Solutions: We handle all insurance matters for our fleet cars.
Regular & Emergency Maintenance: Our nationwide team and partners ensure our fleet is well-maintained and roadworthy.
Usage & Data Dashboard: We offer a data dashboard that supplies useful fleet usage metrics while maintaining individual user privacy.
Join us in accelerating the shift towards a low-carbon economy!
Have feedback or suggestions? Share your insights at [email protected] and help us craft a better future together.
I like the idea behind the app, but I'm unable to add a UK phone number, and because of that can't add my DL details for the car rental
The app is barely usable. Just very poorly developed, screams for a rewrite.
Great bikes, but the app and the whole system is not reliable at all and full of bugs. In 2 out of 3 reservations something does not work with a wide range of errors from bikes not being found, not recognizing finished rides, bookings/bikes falling out of the sytem during the ride to not being able to return bike, etc.
Awesome service! The app works great and the customer support is excellent!
Wonderful service!!
App does not work. In a constant loop of asking to register, and when appears the map, stays loading forever.
Logs out of my ETH account automatically despite using the latest version.
- Updated ride flow
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