Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash.
TRACK LIVE ORDERS
Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime.
MANAGE STORE AVAILABILITY AND HOURS
Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash.
GET DAILY BUSINESS DATA
View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash.
USE WITH THE ORDER MANAGER TABLET APP or POS
The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols.
Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US
ABOUT DOORDASH
DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia.
Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time.
Get your business on DoorDash at get.doordash.com
They updated, Now you can't see which order has issues from customers. You have to click on the order and see if the customer had a complaint. So it's hard to determine which order need to be disputed. I see you door dash.
Please revert back to the old app layout. This new one is horrible as it hides key features. Need to change/update your hours? Idk where that is anymore because it isn't clear. Need to pause your store and you're away from the tablet? You can't! As a business owner I do not care about Blogs or reviewing order times/waits, but according to DoorDash these are the most important things in my life. Please just give me a clear concise run down of my store's operations.
The updated layout is terrible. We no longer can easily check out current, daily sales. You can only view the past week. Bring back the ability to see the total current daily sales!
There's always an error message when you open the app. Not working. Worthless.
Doesn't update you have to Uninstal and re download every time
Good
Not happy
Minor fixes and stability improvements
Subscribe our newsletter and get useful information every week.