United StatesWag! is the #1 app for Pet Parents -- offering 5-star dog walking, pet sitting, vet care, and training services nationwide. Book convenient pet care in your neighborhood with the Wag! app. Whether you’re looking for daily walks, planning a trip, stuck at work, or just want your best friend to have some company - any day, anytime pet care is available through the app. Here when you need pet care. On-demand and scheduled dog walks based on your and your dog’s needs. Boarding and sitting overnight care in your home or the Pet Caregiver’s. Drop-in visits for dogs who don’t need a walk, but could use a potty break. Veterinary consultations to answer your pet health questions from the convenience of your home, available around the clock. One-on-one personalized in-home and digital dog training sessions for puppies & adult dogs to learn tricks and basic commands. Safety is serious business. Each Pet Caregiver with Wag! has been through a comprehensive screening. Services booked on the Wag! platform may be protected with up to $1M property damage protection. Our Customer Success team is available to you and your pup 24/7. All about convenience. GPS-tracked walks so you can follow along with your dog’s walk in real-time. In-app messaging so you can easily communicate with your Pet Caregiver. Receive live pee/poop notifications and a detailed report card at the end of your service. Book and pay for your services securely within the app. Wag! lockboxes are available for simplified home access. Chat live with licensed veterinary professionals for expert pet health advice. We’ve been around the block. Our community of 150,000+ Pet Caregivers nationwide are dog people, and it shows. Pet Caregivers with Wag! have a trusted record of experience with over 10 million pet care services across 4,600+ cities. We’ve donated over 10 million meals! A portion of our proceeds from the walks you book help to feed shelter dogs in your area. Making Pet Parents happy is what we do best -- 99% of Wag! services result in a 5-star review
Won’t let me read the report
Idk when the app started glitching but for the last few weeks I can’t read the after walk report because the stars to rate the walker block it. I click the stars to rate and then it switches screens to leave a review for walker. Please fix this wag! I like to read what they say about my pup.
United StatesWag App and fees
Be Careful! There is no person to talk to about customer service of the App and fees and cancellation policy are not clear. The walkers may be great, but communication with the company is not available.
United StatesVery bad commission for sitter 40% cuts
Terrible app for boarding or sitting service with a dog. The App does not allow you to chat before boarding/sitting. The owner can send instructions on how to care for the dog on the last day the service begins. From my experience, the owner wanted 6 walks a day with his dog while sitting and did not allow him to stay in his house overnight. That's $30 a night!! and 6 walks. It is absolutely incomparable with what you get and how much time you spend (4-6 hours). And also Wag cuts 40%
United StatesDon’t trust your dog to this app
The first and only service I booked, the guy clearly didn’t understand how to work with dogs, and chased my dog all around the apartment trying to put the harness on him rather than crouch down and let my dog come to him. Wag support says to contact walkers before hand and let them meet the dog first but doesn’t provide any way to do that. They’re so worried that you’ll just meet with the walker and cut Wag out of the transaction that they don’t let you do what they recommend. To delete your account they require that you provide a photo of your ID to a third party for identity verification. Also they appear to be taking about 30% to 40% of what you pay.
United StatesCharging $1,000 for booking sitters off the app
Here’s a new ridiculous addendum to their TOS, if owners book a sitter off the app, they will automatically charge the owner $1000 as a “finders fee” and force you to agree to this in their TOS. It also states sitters will have to pay a “finders fee” but doesn’t specify how much it is, which is even shadier. I doubt this is legal but either way it’s ridiculous enough for me to delete this junk rn, goodbye Wag!
United StatesTerrible
The user interface for this app is absolute garbage. Try using a visual representation of when you have a sitter booked, and make it possible to book multiple drop ins for the same sitter on one day simultaneously instead two completely separate bookings.
United StatesBuggy enrollment
I gave up. Every time I tried to enter my address and move on, my info disappeared
United States
Apr 19, 2024
Apr 18, 2024
Apr 17, 2024
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