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Mike at the Sevier TN store was awesome.
Idk bout RAC yet haven’t had my fridge but 3 hours. But the dude that delivered it was cool and needs a raise. Hope his boss knows they got a good worker.
Keith at dillingham location
Very rude poor customer service. I understand you have a Job not a career but a JOB with RAC. When you call someone to get a payment don’t automatically assume as if they are avoiding payment. You can view the history to see that ,fyi. It’s is not your job to have a tone with a returning customer and one that pays there bills on regular. Just a friendly tip when working in customer service if your customer gives you no reason or rhyme to be rude you should not be at all rude to customer. Hints you can catch more flies with honey instead of vinegar. Hopefully your manager will discuss this more in detail with you. Smiles do shine through the phone
Management
The quality of products are great BUT the manager at the store I go to is HORRENDOUS! She’s rude, she’s belittling, and she’s very obnoxious. When I went to the corporate manager about her and the situation, he simply said “she’s been with our company a long time, so I’ll talk to her.” She literally almost had me in tears with the way she was talking to me because I needed a week extension. I will never rent from rent-a-center again solely based off of how I was treated.
Pricing
Pricing is way to high especially financially struggling and overpriced
Upper Darby location
Worst location and customer service is terrible !
Great service
Really great customer service quick and helpful
Bad customer service
This store just wants there money they don’t take advantage that consumers can be a little behind some time ,constantly harassing customers for payment and the manager Billy is a …hole,I advise do not rent from this store ever.
Bug fixes and performance improvements.
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