United StatesThe rewards program unlike any other. With exclusive events and offers based on the items you buy most, the PC Optimum program is tailored specifically to you. And the more you use the program the better it gets – and the more free stuff you get. Load offers, earn and redeem points and manage your account all through the convenience of the PC Optimum app. IMPORTANT DISCLOSURES AND CONSENT In order to understand current and future consumer interests and to improve or develop new products, services, programs, promotions, contests or events, President’s Choice Services Inc. may track and analyze your use of the application, including offers viewed, opt-out preferences, click-throughs and other use of features. We may collect personal information and non-personal information electronically, directly from you or through third parties. For instance, we may access personal information about you when you share information about yourself on social media networks and also when you interact with us electronically such as through our information technology systems, websites, email, mobile applications, social media properties or online advertising. If you choose to download or use this application (“app”), we may receive personal information and non-personal information about your current location and about your mobile device, tablet, or browser, such as a unique identifier for your device. Most devices, tablets and browsers allow you to turn off the tracking of your location. However, if you do so, you may not be able to use some of the app features. PC Optimum Support https://www.pcoptimum.ca/help-and-support/faq
Offers not working
When I click to load offers in the latest version of the app, most of them are listed as “expired” in my account even though they are current offers.
United StatesNew interface is bad
Bring back the old UI. The new UI is bad. No one scrolls horizontally.
United StatesNever created account
I got an email saying I am now registered but I never created an account, someone in Canada created an account using my email and name. Be careful because this whole thing might be a scam.
United StatesDon’t Bother Downloading
An absolutely useless app (and the site is just as bad), don’t waste the space on your phone. No matter what I try, neither the app nor site will let me make an online purchase and redeem my points, always saying “We’re unable to place your order. It’s a technical problem on our end. Try again.” I’ve tired again. Ten times. Uninstalled and reinstalled, tried on different browsers and while Incognito. Cleared cache. Everything. Contacted customer service for help, they replied with stock suggestions, I tried to reply to the email like they said I could, then got an email saying I needed to use the contact form again because *they can’t reply to the emails*. It truly seems like a ploy by the company to keep their customers from redeeming high value amounts of points. So disappointed.
United StatesOptimum
Not working
United StatesCan’t log in any more since July
🙃all pages are blank.
United StatesRidiculous customer service
Horrible customer service - promise of points that gets dishonoured due to fine print and a 4 cent price differential. And then they have no issues responding saying that they would have rounded up to provide the reward if the bill was 2 cents short! This from a multi million dollar top line generating company!
United States
* You can now see how many points you’ve earned over your lifetime as a PC Optimum member on your app dashboard * We’ve added original prices to some of your grocery offers so you can see how much you’ll save * View items you’ve purchased at grocery locations on your transaction details page
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