United StatesKeeping things simple yet secure – the T-Mobile app allows you to do it all in one place · Try the T-Mobile network with Network Pass · Switch to T-Mobile in minutes with Easy Switch · Compare network performance with Network Scorecard · Manage your account, add and remove services, and change plans · Pay bills, set-up autopay, and payment plan options · Shop devices and view offers · Manage international data · Profile settings Don’t forget to enroll in bio authentication in your phone settings to easily authenticate while on the go! Have Feedback? Email us at [email protected]
New customer
I am extremely happy with my service I switched from Verizon after 8 years and I was so frustrated by them. T-Mobile is very helpful and wonderful so far
United StatesI WOULD NOT recommend
We used to live in the city and we moved and now live in a rural area. T-mobile advertises about having the best services in rural areas… THAT IS A LIE ALL THE WAY AROUND. We are ALWAYS having issues with our phones. All of the advertising is fake news. They should be sued for providing false information to the public. I have 2 bars and showing 5G, but and can not get good service if I am not at home on Wi-Fi. The customer care team said they are working to get better service in our area. I don’t want to leave T-mobile, but if they don’t hurry and get better service towers in our area, then we will be forced to go with another service provider. We own our own business and need better service ASAP!!!!
United StatesNot working
The app has not been working for me it says it needs an update when I go get the update It says open app and when I click open the app it keeps on telling me to update so I took it off put it back in turn off my phone did everything and it won’t work for me am I the only one with this problem
United StatesI don’t recommend T-MOBILE
Stole $100.00 & bad customer service.
United StatesApp No longer works
App no longer works with older iPhones. T-Mobile is forcing customers to buy new iPhones in order to use their app.
United StatesTy
I’m very happy with the Customer Service and people T-Mobile has in store at one location. I will only go where I live at and also Stella on Online Chat as well.
United StatesPure Excellence
Over the past few months that I have been with T-Mobile, by the way since January 2024, excellent service. I have found no dead spots in my town nor in the immediate area of my work place. I can reach out to customer service for immediate support and excellent customer service. I left Verizon wireless and AT&T which I believe they feel superior in the cell phone service industry and have multiple issues with their service and very poor quality employees in their retail stores which is absolutely unacceptable and drives customers away very frustrated. Thank you T-Mobile…. Keep up the great service and work you provide the American consumer!!!! Sincerely, Jeff B.
United States
Apr 25, 2024
Apr 24, 2024
Apr 23, 2024
We fixed an issue with the app crashing for users who re-log in using bio authentication.
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