Love where you’re going The WestJet app is your new favourite travel companion and is designed to help you love where you’re going every tap of the way. WestJet flies to more than 100 destinations in North America, Central America, The Caribbean and Europe. We fly 22 million guests a year, on over 700 flights per day, with a fleet of over 150 aircraft. What you need, when you need it Check in on the go. Easily access electronic boarding passes and itineraries. Receive helpful notifications. With the WestJet app, it’s all in the palm of your hand. Every flight is entertaining Streaming in the clouds is a dream. The WestJet app is the only way to access WestJet Connect, our in-flight entertainment platform. You’ll enjoy free access to a huge selection of popular movies, TV shows, and music stations. Plus, our dark design reduces light from the screen, providing a better experience for you and those around you. Where will you go next? The WestJet app makes it easy to get where you’re going. Find and book flights, and get updates on your itinerary. Make your trip even more rewarding Flying with WestJet has its benefits, especially if you are a part of our award-winning WestJet Rewards program. With the app you can track your tier status, WestJet dollars, available vouchers and travel bank balance.
Borderline worthless app
1. Can’t get digital boarding passes. 2. Attempts at editing seats fails every time. 3. Processing payments to check bags fails consistently. You can, eventually, check in and get notifications about your flight, but that’s about it. They seem to have spent more time and effort on the animated gif on the loading screen than they did on the actual structural foundation of the app/website. Even the kiosks at the airport take a ridiculous amount of time to process any query.
SLOW
This app is the most frustrating thing to deal with. Everything takes forever to load and nothing is straightforward. Getting my boarding passes actually in my apple wallet was unnecessarily difficult and time consuming.
Upgrade process is disgusting
Bidding for seats is a horrible practice and I will NEVER fly this airline again because of it. Especially when booking 10 months ahead just waiting to get rejected. Completely asinine.
Very frustrating
Firstly, the app is slooooow. Every step takes a minute or more to process. Secondly, adding bags is a nightmare. When we attempted to pay, the app charged us but said the attempt was unsuccessful. This happened three times with three different cards. However, each attempt was approved by the credit card companies. I will have to get these charges reversed. Hopefully the airport agent will be able to do it.
Won’t let me login
I keep getting an error regarding my password/email/id when I try to login but I can login with the same information on the website.
Unable to create account
I tried multiples times to create an account and it is erroring out. No email to verify, error message reads “We are unable to connect to WestJet service at this time. Please check your connection or try again later.” Dont know if I should bother trying again later, seems buggy I was able to pull up my reservation on the app would like to save it on my account, but cannot set up an account
Useless app
It didn’t display boarding pass 3 year ago, and as of 2024, still doesn’t.
You can now see your upcoming flight’s fare within your trip details. We’ve updated the app with enhancements and bug fixes for a better experience.
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