Book a flight in just a few easy steps Check in, change or cancel your flights. Plus, add extras like EarlyBird Check-In®. Super-Fast Shopping & Booking Book a trip in just a few quick taps. Use Face ID® to make booking even faster! You can also store your credit cards. Everything you need to Travel Get the information you need right at your fingertips on the home screen - gate information, boarding position, flight status, and more. Boarding Pass on the Go Get mobile boarding passes for all passengers on your trip 24 hours in advance. Southwest passes have rich color and bold font, which makes seeing your Gate and Boarding Position very clear. Find the details you need quickly: Flight Number, Confirmation Number, Boarding Time, Tier Status, and TSA Pre-Check. Don’t forget to add your Mobile Boarding Passes to Apple Wallet! Apple Pay® Apple Pay® is now available as a payment option in the iOS app! This is an additional option to our other available payment methods - PayPal® or Credit/Debit Cards. Travel Funds You can now use flight credits, Southwest LUV Vouchers, and gift cards when changing your flight in the app. Your unused Southwest® flight credit(s) will show in ‘My Account’, within ‘travel funds’ section. Inflight Entertainment Use the app to take you to our Inflight Entertainment Portal1 where you can watch free live TV2, listen to free music from iHeartRadio2, access free on-demand TV episodes, and view free movies. 1Available only on WiFi-enabled aircraft. Limited time offer. Where available. 2Due to licensing restrictions, on WiFi-enabled international flights free live TV and iHeartRadio may not be available for the full duration of flight. Live Chat Contact our Customer Representatives through Live Chat by scrolling down to Contact Us in the navigation drawer and then tap on “Chat.” Airport Pickup and Drop-off Thanks to our partnership with Lyft®, you can now use the app to help you request a Lyft®! You’ll know key information like estimated time of arrival and estimated price before booking. More of a rental car person? You can do that in the app, too. Cars, Hotels, and Vacations Use our app to quickly book all of your travel needs. Earn Rewards when you Travel Sign up for Rapid Rewards® and earn points on your flights. Did you forget to add your Rapid Rewards® number during booking? – No worries, add it after booking your flight and earn points. You can then use those points to purchase more flights!
Useful until you need to check in
Great for tracking your travel plans. But the check in experience in the app is so slow so I always get b group. I have been flying SW for 15 years religiously and I have gotten meticulous about checking in at the 24 hour mark. Lately that has jut not been enough! But as I was watching the airplane circle of doom load my boarding pass I realized this part of the problem. Otherwise great app and very convenient to have on hand for checking flight times etc vs digging through emails.
Love Southwest
Always a pleasure! Love the sense of humor that’s always happening with staff and the whole atmosphere of southwest!
App gave wrong Confirmation number
Using the Southwest app, I tried to check into my flight using the provided confirmation number. I kept getting an error. I had to go back into my email and look to see if there was a different confirmation number and there was. This delay caused me to be very late in checking in and will be one of the last to board. Why put a confirmation number with the app check in if it’s going to be the wrong one?
Southworst
They have the quirkiest policies and make travel cumbersome and irritating. Delta is my preferred airline and is worth the extra cost, but my company makes me fly Southworst because they are the cheapest airline. You get what you pay for.
Good app
Sometimes hard to check in if everyone else is checking in at the same time, but otherwise it's a good app.
Great service
Thanks for the great convenience and service
Love southwest
It’s my go to airlines 😊
Apr 24, 2024
Apr 23, 2024
Apr 22, 2024
We've made improvements and fixed bugs for a smoother ride.
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