United StatesTired of choosing between boring hotels and “quirky” vacation rentals? Us too. At Sonder we combine inspiring spaces with intuitive technology so you can experience a better way to stay. Whether it's a quick trip or a lengthy getaway, our selection of rooms, suites, and apartments has you covered. All of our spaces feature designer details, keyless entry, and fast free WiFi. And every stay is supported by our local teams. Unlock a better way to stay with the Sonder app – Skip the front desk with our mobile key feature. – Need something? Contact our team via in-app chat. – Hungry? Explore our curated neighborhood guides. – Want to sleep in? Delay your check-out with the tap of a button. – Manage all your stays in one place. Browse and book your next stay in 40+ cities around the world.
Bad
No roku devise, bad telephone support and in person help
United StatesHillsboro Beach Resort
Terrible check in experience. No one here at front desk for 15 minutes. You have to wait. Water cooler is warm water. Not drinkable. No snacks. No welcome cold towel.
United StatesFeedback
There is no way to provide feedback or report bugs in the app so I’m doing that here. It appears there is a bug where if you try to login using Google with multi factor authentication and you already have an account that’s connected with an email you get a response that says there’s an account already attached to this email which is fine however, if you try to create a new account using Google multi factor authentication then, it just keeps telling you the same thing that there’s already a account associated but it didn’t let me try with my new account
United StatesSeamless Experience
We’ve stayed in multiple Sonder locations around the world and have never interacted with an actual person one time. Day or night, everything is in the app, including one touch WiFi connectivity (no need to try and remember a password). Sonder app and experience beats other leading hospitality brands 10 to 1.
United StatesTight quarters for a family of 4.
The rooms are fine, but very small for a family of 4. The pictures on the website are deceiving. Location is great.
United StatesNothing loads
The stays tab and profile tab just keep loading and loading but nothing shows up. Trying to chat says I’m not connected. Super useful app…
United StatesTerrible experience
Gives early Airbnb vibes - poor quality, not clean, smelled terrible, and WE were charged for damage when the room was terrible when we arrived. I’m sticking to hotels.
United States
- Bug fixes and improvements. Love the Sonder app? Leave us a review. If you have questions, feedback, or issues, reach out to us at [email protected].
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