Meet CLEAR, an identity company that powers safer, easier entry through airport security and arenas across the country. With identity verification technology that confirms you are you, CLEAR unlocks a world of joyful experiences by removing friction from your everyday life. Think of this app as CLEAR in your pocket: Take control of airport travel and get to your gate on time—every time—with Home-to-Gate. Easily find CLEAR locations to skip long lines and get into your favorite games and events faster. Plus, build your verified CLEAR identity, which keeps your personal records, like immunizations and other data from the Apple Health App, in one secure place. No matter the journey or the destination, CLEAR keeps you moving. Your Privacy is Our Priority: Using CLEAR is completely opt-in: we keep your data secure and protect your privacy. Transparency and security are at the center of everything we do—that means keeping you in control of your own personal information. You will know when CLEAR is asking for your information, what information we’re asking for, and how it will be used. Have a question or feedback about the CLEAR app? Send us a note at [email protected]. Follow @CLEAR on Twitter and Instagram for exciting updates, news, and more.
Terrible verification bad customer service
Worst verification app I’ve ever tried to use. Trying to use it for verification on LinkedIn called support and they were unwilling to help. After scanning my id three times and it not working due to poorly made app design, I was locked out. After calling Clear they said, try again in a few months. Ridiculous
Look at current reviews.
They are really terrible now. Oversubscribed. Longer & slower lines than tsa pre ant many airports.
unreliable junkware
This app doesn’t work at all! No matter how many selfies you take or how many times you upload your ID it never takes the picture properly no matter where you are or how the lighting is. It just fails constantly. Unlike one of their competitors, they offer no video call to have a live person manually verify anything. They rely exclusively on technology that just never anything but fails.
Customer for years
Such a waste of time. Repeatedly trying to add my ID. Tried multiple lighting, never takes. Went in for help chat. When I get bar to type my response or question, doesn’t allow my response to populate up in chat! On top, many airports have extremely rude checkin staff
Adding photo
Adding your id to this app is one of the most hideous experiences that you will ever have. One star just because they’ve failed to fix that one feature that is incredibly easy to fix.
ID SCANNING FAILS
After paying for the service and signing up, I couldn’t actually verify any of my physical documents in the app. This led to issues at the gate, and the personnel could not sufficiently assist in this regard. Very disappointing experience!
No Customer Service
I am not sure why they have an app.. It does not tell you to update your profile… You have to do that at the Airport and if you do not update your profile at that time.. you can not use the Clear service you paid for and ask to get out of the line and go to regular TSA. So even if you paid for this service do not count on that you will be able to use it… If you ask to call customer support you can not as the number they lost always says they are closed and the online Chat (Kayle) has no way to help you use something you paid for while you are at the airport
Mar 29, 2024
Mar 28, 2024
Mar 27, 2024
We’re always working to improve your experience with updates to the app. This release includes the ability to search for upcoming trips using your flight number (as an alternative to searching by origin and destination). No matter the journey or the destination, CLEAR keeps you moving. Smooth travels!
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