United StatesMarco Polo is the video chat app that brings you closer to the people who matter most without asking you to compromise on trust. ONE VIDEO IS WORTH A THOUSAND TEXTS Communicate face-to-face in a private, ad-free space with no interruptions or intrusions. This award-winning video chat app isn’t social media. There are no “likes” or comparisons, and there are no tricks to keep you on the app for longer than you wish. SIMPLE, CONVENIENT, ANYTIME CONNECTION Send a video. Get one back. Talk one-on-one or in groups. Continue the conversation on your own schedule. YOU DON’T HAVE TO COMPROMISE ON TRUST Our purpose? To help people feel close. To fulfill it, Marco Polo does things differently. We monetize responsibly. The Marco Polo Plus subscription plan allows us to make money in a way that’s true to our purpose – no ads, no selling your data – while maintaining a free service for the majority of our community. We hold ourselves accountable. Earning your trust is vital to our team, from the technology we create to the business decisions we make. We measure our impact. Does our product deliver on our promise and our purpose? Does it make people happier? Research indicates yes, and we commit to conducting this research regularly to ensure we stay on track. CHOOSE THE VERSION THAT FITS YOUR LIFE Marco Polo is FREE, with: Unlimited chats and groups Emoji reactions and fun special effects Sharecast, our newest feature. Send one video to everyone in your circle, and only you see reactions and replies. It’s the convenience of groups with no cross-conversations. Marco Polo Plus offers premium features including: 1.5-3x speed control Background listening Custom and animated emojis 6 Plus Passes so you can share 2 months free with friends and family PLUS SUBSCRIPTION PRICING PLANS Marco Polo Plus Individual Annual: $5/month billed annually at $59.99 Monthly: $9.99/month billed monthly Marco Polo Plus Family Save with up to six memberships with one plan. Plus Family is not limited to members within one household. Annual: Less than $2/month per membership billed annually at $119.99 Monthly: $19.99/month billed monthly - Payments are charged to the user's Apple ID account at confirmation of purchase. - Subscriptions automatically renew unless the user cancels at least 24 hours before the end of the current period. - The account is charged for renewal within 24-hours before the end of the current period. - Users can manage and cancel subscriptions in their account settings on the App Store. Terms of Service: https://www.marcopolo.me/terms/
Hate it
Hardly ever let's me type out polo's. It will just sit there with the cursor point but freezes and then kick me out. FIX IT! BEEN DOING IT FOR MONTHS. Getting annoying now!!
United StatesLove it!!
My daughter lives in Louisville and we don’t really have time to FaceTime each other. But with Marco Polo, I can send her a clip, she can watch it at her leisure and reply back. Also, with the premium membership I know that she will have these videos long after I’m gone.
United StatesNext level connection
I hate talking on the phone and playing phone tag. I also don’t think texting is a sufficient communication tool for anything other than quick messages. Marco Polo is a game changer. It’s allowing me to connect with new people on a deep level and stay in touch with long distance friends in a convenient and meaningful way. 10/10 recommend!
United StatesMarco Polo
This program lets me experience face-to-face with people on MY time and allows friends and family to listen to me on THEIR time and respond when it’s convenient for them, not just because the phone rings. I get lovely travel logs, garden tours, philosophical discussions and grandkid antics that I can watch when I have time. It’s also an easy way for people who are shy to discuss things in face-to-face or on the phone to actually express themselves freely. It’s allowed me to stay in touch on a “face-to-face basis” with people when it’s convenient for both the sender AND the receiver. I love Marco Polo!
United StatesI love Marco Polo
When trying to log into account it says can’t reach network but there is nothing wrong with my network. Can’t reach support because it says unavailable
United StatesGive and take
As a user from the beginning, when Marco Polo first came out. We had features that they then decided were worth money and made part of the paid version. instead of rewarding their loyal customers, and allowing them to keep these features, they just took them away.
United StatesFrustrated premium member.
Not sure what else to do but I am working on finding another method of conveniently communicating by video with friends and family throughout the country. I paid for the annual membership and am not able to use some of the features that I really want like the notes feature. My friends and family from several states away leave long Marcos, and I am not able to take notes - anytime I tap to use the feature, it freezes the app and shuts it down after about 20 seconds. The support team is great at responding to my emails, but all I am getting after a month of back and forth emails is that "the team is still investigating this issue" with no solution, offers of recourse, extending my membership, refund, etc. It worked fine on my Android, but it doesn't on my iPhone which is my primary device as of a few months ago. Update 4/21/2024: Communicated with their customer support via email multiple times in February and was told I would receive an update, but it has been nothing but crickets since then. Still the same issues. I won't be renewing without a fix. Frustrated because I really liked this app.
United States
Marco Polo is updated weekly with new fun features and faster, more reliable experiences. This release includes general bug fixes and improvements.
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