iAdvize

If you are a member of a brand community or a customer service agent, you can now advise online shoppers on your brand's website at any time, whether you're at home, on public transport or enjoying some downtime.

With iAdvize, you can:
- chat with users on the website of a brand 
- get notified when you receive a new message or a new conversation 
- browse ongoing conversations 
- measure your impact on visitor satisfaction and monitor the evolution of chat conversations you can handle
- if you're a member of a brand community, you can also interact in real-time with other experts using the livefeed 

iAdvize is a messaging application that allows professional agents or members of a brand community to chat with website visitors in real-time and offer them assistance. 
To use this app, members need to be invited or approved by the brand.