CARRO is an automotive marketplace that offers a full-stack service for all aspects of car ownership. Subscribe, buy, and sell your car without the hassle and with confidence as our car experts ensure our cars are well-inspected and sanitized for your safety. Search for cars, get fast financing approvals, buy online and be a car owner with peace of mind. Let us do all the tough work for you! With the CARRO app, your personal car assistant, you can: Manage Your Own Car: * View and keep track of all your car’s information. Forget the hassle of paperwork! * Receive notifications for important due dates such as road tax expiry, inspections, insurance, and more. Get Rewards and Vouchers: * Enjoy digital vouchers exclusively available on the app and save with CARRO Club rewards. * Keep track of vouchers tailored to you and redeem them with your phone. View Cars Anywhere: - Lock and unlock CARRO Anywhere cars 24/7 with the app. * Discover a new way of buying a car with contactless showrooms located at convenient locations near you.
Poor Interface
Doesn’t work half the time. Faced with horrible user interface for the other half of the time when it actually works. Speaks a lot on its tech and support.
Oops
After enter OTP, a popup message saying Oops, with yes or no option that does nothing then the app will enter infinite loading
Slow slow slow
If they cannot get the app right, you trust them to buy and sell cars After OTP keyed in, the app just hang. When searching for cars, the app also hang
poor UI and very little products
why does it even exist?
There are two many bugs already
There are two many bugs already , do you have IT to review this app , it can’t work and function properly at all !
Can’t even create account
First basic problem: new user types in phone number, OTP is sent, then the wheel goes round and round till there’s plain pop-up saying “oops” with options yes or no. Neither option yes or no leads to successful creation of account. Separate problem. If OTP is halfway filled in, auto-populate will not overwrite the existing digits, it’ll just tag on till the end of whatever had been populated and then first problem occurs. How to do business if account can’t even be created. Tsk.
Bad Ux from start
Your verify code experience is totally off. By placing a resend code as primary button and instead of submit after entering the code just make it too confusing. Your error message is surely quite wrong “Oops” with option yes or no. How does that even helps? It have to be a clear message of something that helps me as user not by “Oops”. Error message is a must put more thoughts into it, to ensure it helps user to understand what goes wrong and how to make it right. Can’t even move to next since I am stuck with verify code that doesn’t make any sense and endless loading.
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