Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. Amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more benefits than shopping on Amazon via your desktop. Never miss a delivery Get real-time tracking and delivery notifications so you know where your package is and when it arrives. Know exactly what you’re purchasing Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space. We’ll notify you when items go on sale Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal. Never forget your password Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in. Connect with us when it works best for you Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning. We’ll find that item for you Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you. In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth. Amazon Shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in. For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage. For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage. If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.
Spam notifications and scam listings
I counted a total of 15 notifications on “Black Friday”. That’s way too many. Calm. Down. The deals aren’t even deals. The prices are all marked up higher than they’ve been all year a few weeks before and then dropped to barely where they were earlier. Highly misleading. Search rarely turns up authentic products. Sellers pose as brand sellers but the product comes in an unmarked box and is clearly a knockoff. Half the listings are names like ‘HICOTEKI High Quality Male Best Cool Power Band Safety Trust Rated Electric Charger Cable’. Out of an entire page of results, you will get 5 Amazon brands, 3 real brands, and the other 20+ are Chinese knockoffs. Prime shipping means nothing anymore. The delivery date you see before ordering and the delivery date you see when you finish paying are never the same. What is Amazon even anymore? What happened?
Shipping and Handling Department
First, let me say we love Amazon. What an awesome way to shop. It isn’t without flaw, but overall it works great for our needs. Our complaint is with items sold by and shipped from Amazon. Although this is not the first time, today we received a box of cereal that was crushed. It was shipped in a plastic bag. Yes, it was only a box of cereal and didn’t change the flavor or dining experience. The issue is that this is not the only time we / or others have received crushed merchandise as a result of poor shipping package choices. This is embarrassing when we decide to ship a gift or general merchandise directly to friends and/or family. Yes, I could return the product. But why should I be inconvenienced for poor trading, poor monitoring and poor choices. We expect more from Amazon. Yes, we will still shop via Amazon.
Ugh. Worse than website by a lot
So frustrating. It loves to pigeonhole you. No obvious way to “go back”. Kind of laggy. Modifying searches is a pain. Really, I just as soon use their website.
What’s the point of Prime
Packages always arrive late no longer two day shipping, mostly all cheap Chinese products not quality. It’s become a American Aliexpress. Hugely Disappointed.
Refused to honor their price match agreement
I was told by a Amazon customer service rep that they'd price match my RING Doorbell purchase for Cyber Monday since I'd bought it only 2 days prior to it going on sale for 41% off. When I contacted them after receiving the item they refused. I was a loyal Prime member for YEARS but I'm done with their lies and greed. I'm canceling my membership and returning all my recent purchases including the PlayStation 5 I've been waiting 2 years to get. $1000 in refunded recent purchases because they refused to price match $90. Not to mention $1000s in future purchases we would have made. Usernames of the "customer service" reps that refused to honor the agreement: HARIKRISHAN SUSHMITHA 6:49PM November 30th 2022 Orginal conversation: "We work hard to find the best prices out there and make sure our prices are as low or lower changing our prices instantly if we find a lower offer somewhere else. However only for you as a onetime exception once the item gets delivered Please contact us back and we will issue the price difference"
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