Connect to The Kansas City Star newspaper app wherever you are. Receive the latest local and breaking news from the Kansas City metro area, including community information for Lee’s Summit, Independence, Blue Springs, Belton, Parkville, Gladstone, Liberty, Grandview, Overland Park, Olathe, Lenexa and Prairie Village. The Kansas City Star reports on the local topics you care about, including local weather, traffic, crime, sports and national news. Features of the app include: • Breaking news alerts and real-time updates. • The local news and sports topics you care about from around the Kansas City metro area. • View stunning photos and videos of news coverage and events. • The Kansas City Star opinions, editorials and columns you love. • Ability to share stories on Facebook, Twitter or by email. • An app-native eEdition of the printed newspaper, including 60 additional pages in the ExtraExtra section. Read our Privacy policy here: https://www.kansascity.com/site-services/legal/privacy-policy/text-only/ Read our Terms of Service here: https://www.kansascity.com/site-services/legal/terms-of-service/text-only/ For California Residents: To learn more about managing your sharing preferences and Do Not Sell My Info rights visit https://www.kansascity.com/customer-service/privacy-policy/text-only/#notice_california
Impossible to cancel subscription
I paid for my subscription but it still doesn’t let me access content. Finally managed to get thru to their foreign, satellite customer service agency after jumping thru hoops and finding my account number. Between the data harvesting on the app and it apparently being impossible to cancel, I can’t recommend anything from The Star. They’re also a very anti union company, so if you are or have a family member that is a Union member, do yourself a favor and find a different news source.
Glitchy App
I have had repeated issues with the app’s performance. When I attempt to open articles in the news feed, the article opens and then closes automatically a few seconds later. I worked with someone from customer service… they had me delete the app and then download it again. It had not corrected the problem. I have also noticed that many of the Chiefs sports articles do not have the referenced videos attached to the correct article. This needs attention!
Few photos many repeated stories
I subscribe to 4 newspapers both local and national and this is by far the worst news app I use. Often there will be photo features where none of the photos will display, or if one photo is displayed it will be massively distorted. When you scroll through the stories there will be many reposts of the same story in different sections. Also many AP stories that are of poor quality or just unrelated to KC or the region at all. Many stories in the lifestyle section for instance are just republications of short GQ articles with no pictures working. I have complained many times to the newspaper that their app is terrible and have never heard a response and the last update was 6 months ago with little fixed. I want to support my local newspaper but their almost unusable app makes it frustrating to do so.
Not all articles available thru the app
Sometimes I see an article of interest in social media but when I search for it in the KC Star app it is not available. There is a message in the under the apps search field that says not every article is available and go to the web page. Why bother with the app if I can’t access everything I am paying for.
Poor-quality text in .pdf version
You can see the blurriness even without zooming in. Unacceptable.
Videos stop playing
I like everything about the KC Star app except the news videos that posted. Whenever I play a video in the app about halfway through it abruptly stops to buffer, but it never restarts. I have to close the app and restart it. I have deleted the app and reinstalled it without any success in resolving this issue.
Next day’s e-edition fails to show up or load
A recent issue has surfaced. Can not get the current day’s Star to load. It only load’s the prior day’s edition. This is a new irritating issue with Star.
• Minor stability improvements.
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