Bringing positive news in the midst of darkness.
Log in
How many people are going to complain about your log in before you do something? Constant “dismiss” message but no other option to get into my account. Can’t find “forgot password “ option. Nothing. I just created a new email, signed up for $3.99 per month. Payment was taken, I was never asked for a password, so none was created. Now it wants me to sign in..”DISMISS “ Content is great but I can’t get in to view. When will you do something about this? Never ever have I had these problems over and over!!!!!!
Can’t change username and password
Unfortunately I forgot both my username and password and there is nowhere to go on the app to do this, hence I am paying for an app I cannot use. I’d really like to fix this so I can use my app that I’m paying for every month!!!
Can’t Log In
I’ve paid the subscription but wasn’t asked for log-in info. Now the app is requesting that and nothing I enter allows me to view content!!! Pleeeeeease help! I love LT and AWK!
Can’t log in
I love AndWeKnow - I’ve purchased this app, but I CAN’T LOG IN. Possibly I messed up my user name ? HELP ! I really don’t know who should I contact to help me to reset my account ?
Frustrating login
I love andweknw but I can’t seem to login after paying for a yearly subscription for the app. I have now cancelled since I can’t seem to log in. I can’t stand poorly created apps that get you stuck in a login loop. Sorry LT I really wanted to support your cause.
Love the app
I love this app but I can not seem to login. I have paid the monthly fee and was able to watch one or two videos. When I opened it again, it’s asking me for login information but,1) I don’t think I set anything up and 2) it doesn’t even have a “forgot username” option. So, that being said, I have no to cancel my subscription unfortunately.
How do I put in log in information
I agree with Thankful for this broadcast. My problem is that a subscription was charged to my account. I got the app from the App Store, but I don’t recall putting in log in information. I can’t get in without log in.
UI updates.
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