The NYC School Bus app, powered by Via, gives caregivers greater visibility into their student's daily school commute. Through real-time GPS tracking information, caregivers will have peace of mind knowing the location of their student’s school bus and receive notifications when their student safely boards or exits the bus.
Crashes
I try to sign in and then it says “Something went wrong. Please try again.”
Garbage
App doesn’t work at all
It was good until it stopped working
The app was good when it was working.. but it stopped working a few days ago..
Non-functional after update
This app is no longer working after today's update. And before the update it was spotty at best!
Logs me out twice a day. Slow.
I applaud and support the intention here. I use this in the morning to make sure the bus isn’t late and in the afternoon to make sure it isn’t arriving early. But the frustrations with this app make it unusable at times. 1) I have to enter my password multiple times a day on the same device, which is very, very frustrating. This app needs to take advantage of iOS authentication mechanisms that are much faster, such as Face ID. 2) Beyond that frustration, the performance can be unacceptably slow at times, with 10+ second waits to see the map after logging in, and sometimes multi-minute latency on the driver’s exact location, which undermines the degree to which I can trust this app. Parents are busy, and this app is used during some of the most stressful times of the day. Please invest in it further so that it reduces our stress rather than adding to it. Thank you!
Not working!
After yesterday update (3/06/24) the app stoped working and I cannot see the mal when the school bus is coming to pick up my son
Beyond garbage
Gets caught in an infinite loop of logging in every morning. If it lets you in 9 times out of 10 there is no info on your bus. I can’t believe that millions of my tax dollars went to this.
Bug fixes and improvements
Subscribe our newsletter and get useful information every week.