IQVIA Orchestrated Customer Engagement (OCE) is a solution that connects sales, marketing, medical and other functions to help life sciences representatives transform to a new orchestrated commercial model. OCE supports customer-facing personas such as territory managers, medical science liaisons, key account managers and life sciences representatives with functionality that goes far beyond traditional personal engagement and marketing automation. OCE provides unmatched mobile access, advanced intelligence and digital marketing capabilities that enable brand marketers to run sophisticated multi-channel journeys and the field to trigger compliant digital touchpoints. OCE is part of an integrated commercial ecosystem that enables you to manage the end-to-end process of customer engagement.
Great customer support
Easy to setup and configure, user friendly UI, monthly updates with new features and best of all, works offline too.
CRM review
Next Generation CRM is here with much needed easy UI for better user experience !!!
Smart CRM App
Thanks to IQVIA for doing an amazing job and making this app as smart CRM. App has a rich design, looks great, and is very user-friendly. Also, it provides intelligent suggestions when using the app like next best customer, maps and etc. Easy to engage with doctors in face to face and Remote as well and making sales rep life easier to use the app effectively.
Great app and easy to use
This app is very easy to use, will help you reach your sales goals, and will make your relationships with your customers easier to manage.
Very full featured app
This app has everything imaginable and is highly customizable. I especially love using the iPhone version to quickly update my calls on the go.
Great App
The orders module is easy to use and creating large orders is fast and efficient. Discounts and validations are trigger in real time.
Great app
Fast moving, changing app to adapt to the post Covid world. Love the end goal of a world where digital adoption is the norm, orchestrated education to healthcare industry from all channels like digital and face to face interactions is ubiquitous and healthcare industry is fetching more info then being served that info by life sciences.
- An issue when transactions were failing upon deleting Call Detail which has related Call Messages. - An issue with salutation when email template subject field contains the apostrophe character. - An issue when 'ToDo' event didn't fit into a one-day cell on the Planner.
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