United StatesWelcome to the Planet Fitness App – The Gym In Your Pocket! Bring the Judgement Free Zone® anywhere with the FREE PF App. Check out our exclusive features including digital check-in, trainer-led on-demand virtual workout classes, hundreds of exercises that you can do at home or in-club, equipment tutorials, activity tracking for in and out of the gym, a crowd meter so you can pick the best time to visit, and so much more! Key Features: Digital Keytag: Quick and easy touchless check-in at your Planet Fitness with your digital keytag. Crowd Meter: Coming into one of our clubs? See how many people are at your club before you go to find the best time to visit! Just check out the Crowd Meter to view how busy your club is. Digital Workout Videos: Access on-demand trainer-led workouts that will get you motivated and moving! Whether you're starting your fitness journey, or you just want to try something new, we’ll help you make the most out of your in-club or at-home workouts. From beginner to advanced, there are workouts for everyone! PLUS, it’s easier than ever to find workout programs you love. You can search workouts by type, time, target, and more to find what’s best for you. Member Perks: Check out exclusive discounts and deals from Planet Fitness partners. Start exploring now. Exercise & Equipment Tutorials: View hundreds of easy-to-follow exercise routines and equipment tutorials. If it’s your first time using a piece of equipment in one of our clubs or need a reminder, you can just scan the QR code in the app and your video guide will help you get started. Activity Tracking with My Journey: Check out the My Journey screen to track check-ins, integrate with fitness trackers like Apple Health, and track just how much you’re moving by logging it in the Activity Tracker. Download the Planet Fitness App today - You got this!
Apple Watch issue
After opening the app and pressing ‘key tag’ on Apple Watch every single time, I could show the QR code on my watch to check in. However, I noticed that the checkins were not recorded when I used the code on my watch. Now I check in with the code on my iPhone, and it does get recorded. Simply frustrating. The manual sync’ process itself discourages us from using Apple Watch App. I don’t think the watch has never been supported properly for me for the past year.
United StatesOlder phone
I have an older phone that apparently doesn’t support the new app.
United StatesDon’t go. Do not care about customers
I rode my bike all the way there just to be told off and not let in for not having the write shoes. How is that going to hurt anyone?? This gym encourages laziness
United StatesJust Okay
Okay for what it is. Having the option to add my membership card to Apple Wallet for faster check-ins would be nice. Forcing users to open a dedicated app to access the QR code seems unnecessarily arbitrary.
United StatesThe new rules
The new rules
United StatesNot bad, but crowd meter isnt super accurate
The app itself runs very smooth and has plenty of features that help you have a successful workout, plus its very easy to navigate and has the memebership card built in. That being said my one major gripe is the crowd meter. It will say its a low crowd and then you walk in and the place is BUSYYY. No machines open, a LOT more people than you would think with a low reading on the meter. I know it can only really track so much, but it would be nice to have it a little more close to accurate so i can know the best time to workout.
United StatesApple Watch app doesn’t work
Hi! Can you look into why the Apple Watch app doesn’t load the QR code to check in? I’ve done the usual troubleshooting: reinstalling, rebooting, logging out.
United States
Jun 7, 2023
Jun 6, 2023
Jun 5, 2023
This update fixes a bug where members were unable to access their Club Pass on their Apple Watch. -additional bug fixe and improvements
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