United StatesHey there. Feeling sleepy? You’ve come to the right place. We’ve helped over 4 million people (from babies to grown-ups), and we’re here to help you get the rest you need to be the best version of yourself. With the Hatch Sleep app, you can control dreamy features on all our devices: Restore, Rest, and Rest+. Restore is your bedside guide. Sleep the way nature intended with a gentle sunrise alarm and soothing sleep sounds, all rolled into one beautiful dream machine. Build your restful routine with Hatch, from sunset to sunrise. Rest is your dream machine. Made for littles. Loved by parents. From sounds to soothe your newborn to cues that teach your little kid to stay in bed until a reasonable hour, Rest is the dream machine that helps your child sleep at every age and stage. Rest+ has all the essential sleep features of Rest PLUS a backup battery. Keep your little one dreaming, wherever they fall asleep when you bring Rest+ and its up to 8 hour battery into any room. In case of a storm, keep the nightlight on even if the house lights go out Subscription pricing and terms: Hatch+ offers auto-renewing subscriptions. This will continue to give you unlimited access to content while you maintain an active subscription. Cancel anytime. Payment will be charged to the credit card connected to your App store Account. Your subscription will automatically renew and the credit card connected to your App store Account will be charged at the subscription frequency you choose unless you decide to cancel at least 24 hours prior to your renewal date. You may manage your subscription, and auto-renewal may be turned off by going to your Account Settings after the purchase. Any unused portion of a free trial period, if offered, will be forfeited when you purchase a subscription, where applicable. Read more about our terms and conditions here: Terms of service: https://www.hatch.co/terms Privacy policy: https://www.hatch.co/privacy-policy Learn more about Hatch products at hatch.co. If you’re a fan of Hatch, leave us a review! Need help? Contact us with any feedback or comments at hatch.co/support.
Save your money
This thing never connects to WiFi, their library of sounds is extremely slim, no custom sounds or songs. Once in a while it works though.
United StatesThis app is so unreliable it’s almost not even usable
Update: I was optimistic when I saw a major update available on the app. It’s even more glitchy now. Original: Why not just send it with a remote? Of all the “connected device” apps I have, this one is the worst. So it can’t be blamed on my WiFi connection. It never just connects. It takes multiple closing the app, reopening, logging out, logging back in. And while all of that is going on we’re just stuck listening to whatever volume it’s on and the light at full brightness. That doesn’t sound that bad, but when you’ve just got the baby down and all you want to do is lower the light and sound but you have to fight with this app for 10 minutes until you just give up and do it manually… I mean, the light is cool. The app is awful.
United StatesToo many ads
I understand that the product team needs everyone who has a hatch to buy a hatch plus subscription. This should never come at a cost to customers who have paid money for the product itself and want to use the basic included features. I’m so frustrated by how many times I’ve opened up the app (which isn’t exactly snappy) while my baby is crying and I’m scrambling to turn the night light on, only to get a pop up prompting me to record a tuck in or whatever other new paid feature I don’t care about has just been released. This happens multiple times for each new feature and it’s unacceptable. I open the app because I want to control my hatch device. Stop getting in my way.
United StatesTerrible
Doesn’t work. Support is unhelpful, wants you to spend a bunch of time answering their questions and turning your hatch on and off, says you never told them the thing you initially reached out about, blames the user for their own bugs. Expects you to do unpaid QC work for them full time apparently. When I asked for a refund for the MONTHS of inconvenience, they closed the ticket instead of responding! Unreal. Don’t waste your time or money with Hatch! Constant app updates keep changing the UI, removing features, deleting your presets. Randomly shuts off overnight and during naps. App crashes. App won’t connect. Volume changes on its own. This was an expensive device and the subscription model makes it even worse. If you’re a new parent who hates sleep, you’ll love this. Otherwise- learn from my pain, run away!!
United StatesNew App is difficult to use
We love the hatch concept, but the new app/version is difficult to use. The company is constantly trying to upsell and goes overboard with all the menu prompts you need to click through before actually getting to what you want. This should not be the case for something with such a high price tag already. It’s also not user friendly and difficult to find the light, sound, etc. I’d rather have the original version.
United StatesApp Update Issues
Like most of the recent reviews, the new app update caused my app to no longer connect to my hatch. The clock no longer works. Fortunately for my baby, we just use one setting, but I can no longer turn it on from my phone. It was also our clock for the bedroom. Complete waste when it just has dashes.
United StatesLove it!
The best
United States
This release contains bug fixes and performance improvements.
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