Alan Mind will close soon. Insured with Alan? Alan Mind will close on December 31, 2023. Continue to access our team of psychologists, your covered sessions and mental wellbeing support directly in the Alan app. Not insured with Alan? Alan Mind will close on April 30, 2024. Thank you for trusting us to take care of your mental well-being.
Can’t even sign up!
The app won’t even let me sign up. I’ve updated the app, deleted and redownloaded it, force reboot my phone. Still nothing. Enter email address, and it just keeps cycling to press “next”.
United StatesNot available
I guess this app only is available if your companies hr offers it? Waste of a download don’t bother
United States3 Stars b/c I’m in limbo
I was excited to discover an app like this exists, complete with a 4.9 star rating from over 20K reviewers, for FREE. HOWEVER, I didn’t realize you can only use the app if an employer invites you. I don’t have a job, nor am I able to work because of my condition. I went back to make sure I didn’t miss something so crucial in the App Store, but it is not made apparent or even suggested that you can only be invited to the app. I can’t say whether or not this is a good app, but it seems really cool. Guess I’ll never know. (?)
United StatesLogging in
At first when was jour app I was able to sign up even if no employer signed you up. Now it’s just for people with professional emails which I can’t afford to pay for. Which was like calm or other apps of the sort. Which could use with a plain simple free email. Without employer or professional email needed. Maybe one day there have a paid option on their app for regular email users. Until then goodbye app you once were great!
United StatesDeleted accounts without warning
If you had a previous account with journal entries, it’s gone and they gave no warning.
United StatesMust be invited by employer?!
There is no indication on the app description ANYWHERE that it isn’t available to the general public. But after reading some of the other reviews Im a little shocked and disappointed that it hasn’t been corrected yet. A developer response from early in JUNE of 2023 says they’re working on fixing the description to make it clear it’s only for “enterprise” usage…
United StatesMust be invited by employer?
No where on this store page does it mention anything about needing to be connected to an employer yet every time I attempt to make an account, it tells me I’m not allowed to without an invitation and to speak to my HR department. At the very least it should be written somewhere, if not very clearly, that this is connected to employers and not available to the general public. Thanks for an irrelevant item in my purchase history.
United States
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