Resy powers the world’s best restaurants, using technology to imagine the future of hospitality. If you’re a person who loves dining out but hates hassling for reservations, download Resy now! Book sought-after seats at the best restaurants in 80 cities worldwide.
Easiest the worst most used app
In NYC you have to use this horrible app by default because all restaurants are on it. There is no way to accurately browse available reservations. You look for a reservation for two people at 8pm and all that comes up are restaurants that are fully booked. How is that helpful? The worst is if you are trying to browse availability at one restaurant over multiple days. Every time you check a new date the ENTIRE app refreshes. I cannot believe how user-miserable this app is. Can someone fix it, seriously horrible. Also Resy notify no longer works.
What happened?
I can only assume Gary V isn’t paying attention anymore, because this app is trash now.
Search is terrible
Can’t filter by price level….
Booking and design issues
In last update, the ability to complete booking confirmation vanished. The booking process was never that intuitive for future resers (next day and beyond) but now.… it’s impossible. TBH, The only reason I use this app is because a favorite restaurant of ours has it as their only booking method. It truly needs a makeover, with more info for each restaurant, menus, take-our/deliveries, and including a separate page where active reservations can be managed.
Zero Stars
Requested a “notify” availability. Was actually booked at the restaurant and then charged a cancellation fee.
Customer service is really not helpful
Had been charged twice and a pretty substantial amount but really just redirected me to the restaurant who never picks up.
Difficult to manage reservations
I put down a reservation for a large party one month in advance. But when I tried to put down a reservation for a bar for the group after dinner, instead of securing both reservations, the app just canceled my original reservation without clear warning. I contacted the customer service immediately but they just told me there’s nothing they can do to re-state the reservation. Now my party lost the reservation. This app is supposed to make reservations easy not difficult!!
Apr 24, 2024
Apr 23, 2024
Apr 22, 2024
We’ve been working on improving the Resy app! Our latest update includes bug fixes and enhancements and an improved browsing experience.
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