United StatesDelivery from your favorite restaurants, grocery stores, and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it. FIND YOUR FAVORITE RESTAURANTS Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the line and reservations. Order your food from any menu and add it to your cart with a few taps. Or, schedule your food order in advance for a delivery person to pick it up later. Your choice! GROCERY, CONVENIENCE, RETAIL AND MORE From your local favorite grocery store, liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour. REAL-TIME ORDER TRACKING Track your food order on a map as it heads your way. See the estimated delivery time to your address. Get notified when your order arrives. EASY PICKUP or NON-CONTACT DELIVERY You can order food ahead for Pickup instead of just ordering delivery. Select Pickup, add food items to your cart and go to the restaurant to get your food. Or, choose the new no-contact delivery option and go non-contact and have deliveries left at the door. PROMOTIONAL TERMS $10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in the new Postmates app only. Tax & fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not sharable or transferable. Offer only valid for 14 days from log in to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
Unacceptable
Hi , I just don’t understand what happened but I was charged twice for the same order and this is not ok.
United StatesNever follow instructions on utensils
Ridiculous , why can’t they bring utensils. I never ask unless I absolutely need them because of the trash it creates. But sometimes you have no choice.
United StatesFix your GPS
Despite contacting several times to have this glitch fixed, postemates/uber’s GPS system thinks two different streets are the same street.
United StatesUse a different delivery service
I want to emphasize I NEVER leave reviews and have been using Postmates for years. They used to be good however starting in 2024 they have absolutely gone down the drain. Every order takes minimum over an hour to be delivered and most of the time they are missing an item at which point it’s a hassle to try to get a “refund” (Postmates credit)….. very disappointed and I’m sure they do not have a comprehensible customer support team to even care about my review or act on it….. Moving onto a new platform, anything but Postmates…. Shame….
United StatesOfficially done with Postmates
Literally missing order items and I bring it up with customer service and they argue with me about sending a picture of a receipt. I send them a screenshot of the photo the delivery driver posted to Postmates that shows no receipt on or attached to the order and also my food, and they still won’t refund me due to not having the receipt that their delivery driver didn’t include. That’s fine, I instead took the difference from the driver’s tips. Done with Postmates and their fraudulent business practices (this is fraud, Postmates, you’re lucky I don’t dispute the whole order with my bank at this point just on principle). Will be reporting to the BBB. I work hard for my money that I chose to spend on Postmates and they continue to fraudulently steal money when food isn’t given. Back to DoorDash for me, unlike Postmates their customer service is halfway decent.
United StatesAlways missing items
I have ordered two separate times and both times I have been missing two of my items.
United StatesPromo codes never work
I just received an email with a promo code from postmates. It wouldn’t work so I looked at the details and the promo code expired almost 12 hours before I received it in an email. This is not the first time this has happened with Postmates!
United States
Apr 24, 2024
Apr 23, 2024
Apr 22, 2024
Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.
Subscribe our newsletter and get useful information every week.
Publisher's Other Apps
Other Food & Drink Apps
Similar Apps