The Paychex Flex app can be used by previously registered Paychex Flex (paychexflex.com) users. Paychex Flex keeps employers and employees connected to the most vital payroll and benefits features. Available features will vary and are dependent upon your company's plan options. EMPLOYERS Touch ID and Face ID authentication Submit payroll - Enter, review, and submit on the go. - Resume payrolls started on your tablet or desktop. Access vital information - All reports, including payroll reports and cash requirements. - Employee check stubs and tax documents. - Employee profiles, compensation, taxes, deductions, and time-off balances. - Retirement plan balances, participation rates, and employee eligibility. - Health and benefits carrier information and member guides. - Health and benefits employee enrollment and election information. EMPLOYEES Touch ID and Face ID authentication Access vital information - Check stubs and W2s. - Retirement balances, contributions, returns, and loans. - Update retirement contributions and investments. - Profile, compensation, taxes, deductions, and time-off balances. - Health, dental, and life insurance benefit details, deductions, and contact information. - FSA contributions, balances, claim, and reimbursement activity.
Doesn't load
This app is horrible! It takes forever to load and by the time it does I've already been dragged into work and forgotten that I hadn't clocked in. It has clocked me out without my knowledge numerous times as well, prompting called from my supervisor admonishing me. We only have 1 computer for 3 people so we all rely on the app to clock in and out, it makes it very difficult.
Hit and miss. Takes a looong time load app. Many times never gets there
The
Started a new job
Good stuff!
App doesn’t load
I give this app zero stars if I could. Most of the time it doesn’t load. Then when it does it wants you to accept cookies every time. When clocking in or out I don’t want to answer questions
Frustrating
Many times it takes an hour for my dashboard to load. This throws my day off and I need to contact HR to verify my status.
Really Bad
Very unreliable app. W-2s have appeared and then disappeared. The pay stubs are in the worst possible format, making it very difficult to understand.
Terribly slow
This app is ridiculously terribly slow. The developer should be ashamed of themselves for releasing such garbage. On top of an already slow app, about every three or four times I open it. It asked for a security verification. I’m not sure that there’s anything that I can say about this app that’s actually good. If you’re thinking of going with this company for your payroll, I highly recommend you look somewhere else. There are a lot of better options out there. Update. Paychex is selling customer information!!! I received emails to my paychex email account that is only used for paychex. These emails are for me to enroll in healthcare and other benefits offered by a third party. It should be illegal to sell my personal info like this on a service that I cannot opt out of. I cannot verbalize my disgust with this company. Please do you and your employees a favor and avoid them like the plague. They are even worse. We have cured the plague!
New to the Paychex Flex app - minor enhancements have been made to ensure continued improvement to the experience.
Subscribe our newsletter and get useful information every week.