Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com
App won’t work
The app does not open up
App never work
Try many time to run the app, that app just keep lording forever, reinstall it doesn’t work
Can’t even load the app. It just spins and spins.
App Won’t Open
I can’t even open the app. It just sits at the loading screen forever…
Can’t adjust store hours
Whenever i try to adjust store hours I get “sorry something went wrong” message. This is a big problem for operators. This should be a priority to be fixed!
Updating store hours is near impossible
Very frustrated with getting a phone call from DoorDash advising that my tablet isn’t turned on BECAUSE I can’t freaking update the store hours on the app! Being in a mobile food truck working off of a hotspot does not allow the luxury of using a laptop. Would be really nice if this app actually allowed us to update our store hours thru the app itself. And if the tablet isn’t turned on, then how about we don’t receive a phone call and the system shows us as closed.
APP AWAYS FAILS TO OPEN
App doesn’t open. What good is an app that can’t even open up to use to review to run a business?
Minor updates and performance improvements
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